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Description
At PropertyBoss, we strike a balance between being a leading software provider and maintaining a personal touch that prioritizes customer success. We genuinely care for our clients, assisting them in mastering our software products and solutions. By fostering strong relationships, we aim to support and empower our customers effectively. Our philosophy revolves around maximizing productivity by encouraging smarter work practices rather than harder ones. We also emphasize the importance of work-life balance, pushing for ongoing improvement and both personal and professional growth. A culture fueled by passion not only leads to success but also cultivates happiness, as both are integral to our service approach and internal relationships. In this way, we create an environment where our team members can thrive while delivering exceptional value to our clients.
Description
Enhancesoft is a team of dedicated professionals who are committed to ensuring customer satisfaction. Through our osTicket and support system, we have developed intuitive and effective customer support platforms aimed at helping businesses succeed. Our team consists of individuals who are not only diverse but also share a strong passion for our work and the methods we employ. At Enhancesoft, we are exceptionally selective when it comes to our teammates, prioritizing potential and enthusiasm over mere experience, which is a point of pride for us. We operate as a value-driven organization, embedding high standards into every facet of our operations. Our relentless focus is on addressing genuine challenges faced by our customers, and we aim to do so in a sophisticated manner. Central to our mission is the mantra, "Make Happy Customers," which guides our every action. We don’t merely speak about our commitment to customer satisfaction; we actively demonstrate it through the quality of our products, the excellence of our services, and the comprehensive support we offer. This unwavering dedication to our customers is what sets us apart in the industry and fuels our continuous improvement.
API Access
Has API
No
API Access
Has API
No
Integrations
AWS Marketplace
No
FastWebHost
No
Help Desk Migration
No
Inserve
No
MOCEAN
No
Mochahost
No
NetWatch.ai
No
Relokia
No
The GlobalSolutions
No
Integrations
AWS Marketplace
Yes
FastWebHost
Yes
Help Desk Migration
Yes
Inserve
Yes
MOCEAN
Yes
Mochahost
Yes
NetWatch.ai
Yes
Relokia
Yes
The GlobalSolutions
Yes
Pricing Details
$899.00/one-time
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
PropertyBoss Solutions
Founded
1995
Country
United States
Website
www.propertyboss.com
Vendor Details
Company Name
Enhancesoft
Website
www.enhancesoft.com
Product Features
Real Estate Property Management
Billing & Invoicing
Yes
Commercial Properties
No
Contact Management
Yes
Credit Check
No
Expense Management
Yes
Insurance Management
No
Landlord Database
Yes
Late Fee Calculation
Yes
Lease Management
Yes
Maintenance Management
Yes
Owner Portal
No
Payment Processing
No
Portfolio Management
Yes
Rent Tracking
Yes
Residential Properties
Yes
Tax Management
Yes
Tenant Database
Yes
Tenant Portal
No
Vacancy Tracking
Yes
Website Management
No
Product Features
Help Desk
Alerts / Escalation
No
Automated Routing
Yes
Community Forums
No
Customizable Branding
Yes
Document Storage
Yes
Email Integration
Yes
IT Asset Management
Yes
Incident Management
No
Interaction Tracking
Yes
Knowledge Base
No
Known Issue Management
No
Live Chat
No
Multi-Channel Communication
Yes
Multiple Brands / Products
No
Network Monitoring
Yes
Real-time Chat
Yes
Self Service Portal
Yes
Service Level Agreement (SLA) Management
Yes
Ticket Management
Yes
