Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Promato provides a cutting-edge OMS software aimed at streamlining order management and enhancing efficiency for businesses. This sophisticated system effectively addresses routine tasks, such as handling repeat customers, consolidating multiple purchases from a single buyer into one order, and easily delegating tasks to staff members. With functionalities like an intuitive order tracking page, comprehensive order details, and the capability to set target dates, Promato ensures a well-structured and productive workflow. Additionally, it offers real-time insights that compare incoming orders with available inventory and maintains thorough customer histories for easy access later on. Users can quickly share tracking links through WhatsApp to facilitate better communication with customers, while also enabling the monitoring of staff performance to promote accountability. The platform enhances security with two-factor authentication for both admins and staff. Users can upload large datasets using Excel, make manual entries as necessary, and benefit from extensive customization options through adaptable custom fields, allowing for a tailored user experience. Furthermore, Promato empowers businesses to stay ahead by providing analytics that drive informed decision-making and operational improvements.
Description
Discover how your team can efficiently handle orders and requests, streamline marketing efforts, and evaluate performance metrics. All incoming orders are consolidated into a unified list that is then allocated to operators for processing. Every customer maintains a comprehensive communication history, regardless of the channel used. Automated triggers efficiently assign tasks to staff, send customer notifications, and update their information seamlessly. Operators benefit from a unified interface, eliminating the need to exit the CRM to check stock levels, generate invoices, or schedule deliveries. Aggregate customer information from various channels within the CRM system, enabling effective database segmentation based on this data. Implement automatic strategies designed to boost repeat sales while delivering personalized marketing campaigns to segmented audiences. Engage with customers through messaging apps directly within the CRM platform, and access past customer interactions with just two clicks. Additionally, create orders directly from CRM conversations and verify product availability using the integrated catalog. This comprehensive approach enhances operational efficiency and fosters stronger customer relationships.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Alfa-Track
No
Binotel
No
CS-Cart Free
No
Calltouch
No
Carrot quest
No
CoMagic
No
MeaSoft
No
Ringostat
No
Roistat
No
UseDesk
No
Integrations
Alfa-Track
Yes
Binotel
Yes
CS-Cart Free
Yes
Calltouch
Yes
Carrot quest
Yes
CoMagic
Yes
MeaSoft
Yes
Ringostat
Yes
Roistat
Yes
UseDesk
Yes
Pricing Details
$4.80/month
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Promato
Founded
2010
Country
India
Website
promato.co
Vendor Details
Company Name
retailCRM
Country
Russia
Website
www.retailcrm.pro/
Product Features
Order Management
Back Order Management
No
Catalog Management
No
Inventory Management
No
Order Entry
No
Order Fulfillment
No
Order Tracking
No
Recurring Orders
No
Returns Management
No
Shipping Management
No
Special Order Management
No
Product Features
CRM
Calendar/Reminder System
No
Call Logging
No
Document Storage
No
Email Marketing
No
Internal Chat Integration
No
Lead Scoring
No
Marketing Automation Integration
No
Mobile Access
No
Quotes / Proposals
No
Segmentation
No
Social Media Integration
No
Task Management
No
Territory Management
No
eCommerce
CRM
No
Catalog Management
No
Channel Management
No
Customer Accounts
No
Data Security
No
Email Marketing
No
Inventory Management
No
Kitting
No
Loyalty Program
No
Mobile Access
No
Multi-Store Management
No
Order Management
No
Product Configurator
No
Promotions Management
No
Returns Management
No
Reviews Management
No
SEO Management
No
Shopping Cart
No
Templates
No