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ease
features
design
support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Handling feature requests shouldn't consume all your time. Your product team dedicates countless hours to organizing feedback within spreadsheets and Jira, only to have these tools become chaotic and neglected. We enable product teams to collaborate seamlessly on feature requests across various departments, integrating insights from Salesforce and Hubspot. Feedback can flood your inbox from numerous channels, but we assist product teams in filtering out the distractions. We focus on quantifying the impact of requests and gathering essential customer information. By highlighting the most significant requests sorted by product area or theme, we ensure that all important submission details are captured. Our templates allow teams to gather all necessary information efficiently, minimizing repetitive questions about the roadmap. Save time that would otherwise be spent responding on Slack or email, and keep your teams updated with just a few clicks. Gain insights into the total revenue impact and context from customers, while also viewing the top requests categorized by common themes. Every day, customer-facing teams confront product feedback, and we streamline that process for enhanced efficiency. Ultimately, our solutions transform how product teams approach feature requests, making it a less daunting task.

Description

UserJot consolidates customer insights from various sources, such as Slack conversations, support requests, emails, and spreadsheets, into organized boards that can be either public or private, allowing both users and team members to vote, engage in discussions, and prioritize ideas collectively. The platform features intelligent grouping that automatically organizes similar requests, and the vote counts highlight trends in feature demand, providing engineering teams with clear guidance on what to develop next. Additionally, it creates a public roadmap that evolves as ideas progress and generates synchronized changelogs to inform users when new features are launched, effectively completing the feedback loop. UserJot accommodates anonymous guest submissions, offers effortless setup without requiring credit card information, and allows for easy management of boards, votes, and discussions without manual intervention. By integrating the processes of feedback collection, prioritization, roadmap creation, and release communication into a single, user-friendly interface, UserJot enables SaaS product teams to make informed decisions, accelerate feature delivery, and minimize customer attrition. Furthermore, this comprehensive system enhances collaboration among team members and ensures that all voices are heard in the product development process.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Slack Yes 
Google Calendar No 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Jira Yes 
Salesforce Yes 

Integrations

Slack Yes 
Google Calendar Yes 
HubSpot CRM No 
HubSpot Customer Platform No 
Jira No 
Salesforce No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$29 per month
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Product Signals

Country

United States

Website

www.productsignals.com

Vendor Details

Company Name

UserJot

Country

United States

Website

userjot.com

Product Features

Customer Feedback

Alerts / Notifications No 
Behavior Analytics No 
Bug Reports No 
Community Feedback Tools No 
Live Chat No 
Negative Feedback Management No 
Net Promoter Score (NPS) No 
Screenshot / Screen Capture No 
Surveys No 
User Testing Tools No 
Video Feedback No 
Visual Feedback Tools No 
Voice of the Customer (VoC) No 
Website Feedback No 

Product Features

Customer Feedback

Alerts / Notifications No 
Behavior Analytics No 
Bug Reports No 
Community Feedback Tools No 
Live Chat No 
Negative Feedback Management No 
Net Promoter Score (NPS) No 
Screenshot / Screen Capture No 
Surveys No 
User Testing Tools No 
Video Feedback No 
Visual Feedback Tools No 
Voice of the Customer (VoC) No 
Website Feedback No 

Alternatives

Alternatives