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Description
Handling feature requests shouldn't consume all your time. Your product team dedicates countless hours to organizing feedback within spreadsheets and Jira, only to have these tools become chaotic and neglected. We enable product teams to collaborate seamlessly on feature requests across various departments, integrating insights from Salesforce and Hubspot. Feedback can flood your inbox from numerous channels, but we assist product teams in filtering out the distractions. We focus on quantifying the impact of requests and gathering essential customer information. By highlighting the most significant requests sorted by product area or theme, we ensure that all important submission details are captured. Our templates allow teams to gather all necessary information efficiently, minimizing repetitive questions about the roadmap. Save time that would otherwise be spent responding on Slack or email, and keep your teams updated with just a few clicks. Gain insights into the total revenue impact and context from customers, while also viewing the top requests categorized by common themes. Every day, customer-facing teams confront product feedback, and we streamline that process for enhanced efficiency. Ultimately, our solutions transform how product teams approach feature requests, making it a less daunting task.
Description
Survicate helps product managers, researchers, and CX teams turn customer feedback into decisions they can actually act on.
Run targeted surveys across web, mobile, email, and in-product triggered by user behavior and synced with your CRM, helpdesk, or product analytics stack. You get feedback in the right context, from the right people, at the right moment.
Beyond surveys, Survicate pulls in feedback from 15+ sources: support tickets, call transcripts, App Store reviews, and more. Research Hub, our AI research repository, automatically analyzes it all, surfaces patterns, and lets you ask direct questions about your data, with answers grounded in real customer responses, not guesswork.
With 40+ native integrations including HubSpot, Salesforce, Intercom, Zendesk, Amplitude, and Slack, insights don't stay in a dashboard. They flow to the teams and tools that need them.
API Access
Has API
No
API Access
Has API
No
Integrations
Salesforce
Yes
Slack
Yes
ActiveCampaign
No
Adobe Marketo Engage
No
Customer.io
No
Drip
No
Gong
No
Google Analytics
No
Google Cloud BigQuery
No
Google Meet
No
Integrations
Salesforce
Yes
Slack
Yes
ActiveCampaign
Yes
Adobe Marketo Engage
Yes
Customer.io
Yes
Drip
Yes
Gong
Yes
Google Analytics
Yes
Google Cloud BigQuery
Yes
Google Meet
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$56 per month
Survicate offers 4 paid plans and a 10-day free trial of paid features, prices staring from:
Starter: $89;
Growth: $56 (billed annually);
Pro: $349 (billed annually);
Enterprise: $569 (builled annually).
Starter: $89;
Growth: $56 (billed annually);
Pro: $349 (billed annually);
Enterprise: $569 (builled annually).
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Product Signals
Country
United States
Website
www.productsignals.com
Vendor Details
Company Name
Survicate
Founded
2013
Country
Poland
Website
survicate.com
Product Features
Customer Feedback
Alerts / Notifications
No
Behavior Analytics
No
Bug Reports
No
Community Feedback Tools
No
Live Chat
No
Negative Feedback Management
No
Net Promoter Score (NPS)
No
Screenshot / Screen Capture
No
Surveys
No
User Testing Tools
No
Video Feedback
No
Visual Feedback Tools
No
Voice of the Customer (VoC)
No
Website Feedback
No
Product Features
Customer Feedback
Alerts / Notifications
Yes
Behavior Analytics
Yes
Bug Reports
Yes
Community Feedback Tools
No
Live Chat
No
Negative Feedback Management
Yes
Net Promoter Score (NPS)
Yes
Screenshot / Screen Capture
Yes
Surveys
Yes
User Testing Tools
Yes
Video Feedback
No
Visual Feedback Tools
No
Voice of the Customer (VoC)
Yes
Website Feedback
Yes
Customer Satisfaction
360 Degree Feedback
Yes
Analytics
Yes
Call Reporting
No
Complaint Monitoring
Yes
Feedback Collection
Yes
Survey Management
Yes
Survey
Custom Survey URLs
Yes
Data Analysis Tools
Yes
Email Marketing
Yes
Mobile Survey
Yes
Offline Response Collection
Yes
Paper Survey
No
Question Branching
Yes
Question Library
Yes
Site Intercept Survey
Yes
Skip Logic
Yes
Supports Audio / Images / Video
No
