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support

Description

Demonstrate effective procedures with ease by creating and sharing visually-driven training that not only empowers your employees but also leaves a lasting impression on your customers. Here are the top three reasons why companies choose Proceed.app. First, documenting company knowledge becomes a breeze with photo and video-based Standard Operating Procedures (SOPs) and guides, making the process more engaging for employees. Second, utilizing visuals in employee training enhances the experience significantly, as the saying goes, a picture is worth a thousand words. Furthermore, when it comes to customer support, you can guide your customers on product usage and maintenance through engaging photos and videos, leaving behind outdated text-based manuals. Additionally, streamline the onboarding process for new employees by providing a visual learning journey that captivates their attention. Encouraging team members to document their expertise not only preserves institutional knowledge but also fosters collaboration. Finally, equip your team with step-by-step resources that introduce them to new concepts and practices, enhancing both training and support within your organization.

Description

Trace is a game-changing tool designed to simplify team onboarding, task handovers, and knowledge sharing. Whether you’re documenting workflows or creating how-to guides, Trace captures your actions in real time, converting them into easy-to-follow, visual instructions. With just a click of the “Start Recording” button, Trace quietly tracks your steps and turns them into clear guides that can be shared instantly. The guides always reflect the latest version, ensuring your team has up-to-date information. Customizable with notes, images, and steps, Trace helps you skip repetitive documentation and share knowledge effortlessly, reducing the number of repeat questions and saving valuable time.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Confluence
Notion
Syniti Data Connectivity
Syniti Knowledge Platform
Usetiful
Webflow
WordPress

Integrations

Confluence
Notion
Syniti Data Connectivity
Syniti Knowledge Platform
Usetiful
Webflow
WordPress

Pricing Details

$39 per month
Free Trial
Free Version

Pricing Details

$78 Lifetime deal
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Proceed

Country

United States

Website

proceed.app

Vendor Details

Company Name

Tracework.ai

Founded

2024

Country

Singapore

Website

tracework.ai

Product Features

Knowledge Management

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Product Features

Alternatives

Alternatives

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