Average Ratings 15 Ratings

Total
ease
features
design
support

Average Ratings 25 Ratings

Total
ease
features
design
support

Description

ProProfs Knowledge Base serves as a powerful knowledge management tool designed to create easily searchable online FAQs, enhancing customer service and minimizing ticket volumes. This platform centralizes access to a wide array of files, documents, and instructional articles, allowing users to reach them from various devices and platforms. Organizations can seamlessly disseminate crucial information to train their sales, customer service, and support personnel effectively. Furthermore, it acts as a valuable resource for onboarding new employees, familiarizing them with company protocols and procedures. By significantly boosting productivity, ProProfs Knowledge Base enables both employees and customers to swiftly locate the information they seek, regardless of time or location. Additionally, this software alleviates the repetitive task of answering frequently asked questions, streamlining communication and efficiency within the organization. Ultimately, it enhances overall operational effectiveness by ensuring that knowledge is readily available when needed.

Description

ProProfs Quiz Maker can be used to create online quizzes. It is primarily an online quiz maker but it also doubles up to be an online test maker, exam tool, and online assessment tool. It is packed with features that will make your life easier and save you hours and tons of time. This tool can be used for creating lead quizzes to increase lead generation, pre-hiring assessment to enhance the hiring process, training assessments to post-training evaluations and students' weekly tests or online exams. It is simple to use and has a very easy user interface. This software has the following essential features: Templates, question and assessment libraries, automated grading, white label, customizable quiz certificates. Lead-capture forms. Personalized results. Integration with marketing automation tools. Password-protection.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Campaign Monitor
Constant Contact
Freshdesk
Google Analytics
HubSpot CRM
HubSpot Customer Platform
Jira
Jira Work Management
Keap
LiveChat
Mailchimp
Olark
Salesforce
SnapEngage
Tidio
Wufoo
Zendesk
iContact

Integrations

Campaign Monitor
Constant Contact
Freshdesk
Google Analytics
HubSpot CRM
HubSpot Customer Platform
Jira
Jira Work Management
Keap
LiveChat
Mailchimp
Olark
Salesforce
SnapEngage
Tidio
Wufoo
Zendesk
iContact

Pricing Details

$6 per user per month
Free Trial
Free Version

Pricing Details

$9.00/month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

ProProfs

Founded

2006

Country

United States

Website

www.proprofs.com

Vendor Details

Company Name

ProProfs

Founded

2010

Country

United States

Website

www.proprofs.com/quiz-school/

Product Features

Help Authoring Tools

Collaboration Tools
Content Library
Drag & Drop Editing
Image Library
Import HTML / Word
Multi-Format Output
Offline Editing
Preview Output
Screenshot Tool
Search
Templates
Text Editor / Word Processor
Translation Tools
Version Control

Knowledge Management

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Software Documentation

Access Roles / User Permissions
Automatic Documentation Generation
Collaboration Tools
Docs Web Hosting
Feedback Capture
Markdown Support
Multiple Formats Support
Multiple Versions Support
Version Control
WYSIWIG Editor
Webhooks
reStructured Text Support

Product Features

Assessment

Certification Management
Individualized Assessments
Multi-User Collaboration
Proctoring
Scoring
Skill Testing
Surveys
Test / Quiz Creation

Exam

Assessments
Automatic Grading
Certification
Online Tests
Paper Tests
Question Bank
Question Branching
Question Randomizing
Quizzes
Results Reporting
Scheduling
Surveys
Time Limits
User Management
Weighted Questions

Alternatives

Universal Knowledge  Reviews

Universal Knowledge

Knowledge Powered Solutions Ltd

Alternatives

PHPKB Reviews

PHPKB

Chadha Software Technologies