Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Privvy ISO CRM is a specialized account-management platform tailored for independent sales organizations, agents, resellers, and their merchant partners, effectively combining onboarding, servicing, and comprehensive account oversight into a single solution. This platform allows agents to carry out various tasks, such as completing applications, submitting service requests, adding users, and tracking merchant activities, all from one centralized login, while simultaneously offering real-time insights into crucial metrics like chargebacks, ACH rejections, and batch processing. Featuring tools such as offer-code pricing templates and a searchable document repository, along with electronic disclosure submission linked to underwriting processes, Privvy enhances the efficiency of onboarding and risk management tasks. Additionally, it accommodates hierarchical merchant group structures for clients with multiple locations, provides in-depth reporting on card batches and ACH transactions, and sends push notifications for any holds or chargebacks. Furthermore, the platform includes integrated email functionality, enabling agents to communicate with merchants directly without navigating away from the portal, thereby fostering a seamless user experience and improving operational efficiency.
Description
Shieldify is an innovative platform powered by artificial intelligence that helps businesses effectively handle and reduce chargebacks, protecting merchant accounts from the risk of penalties and potential closures. By streamlining the dispute management process through automation, Shieldify allows companies to redirect their resources towards growth initiatives instead of spending time on manual chargeback processes. The platform's unique algorithm for chargeback management not only increases the chances of successfully resolving disputes but also speeds up their resolution. Furthermore, Shieldify offers detailed analytics that provide valuable insights into the sources and trends of chargebacks, enabling businesses to pinpoint and tackle root causes. Key functionalities, including automated dispute handling, proactive chargeback prevention notifications, and a user-friendly analytics dashboard, are essential components of the platform, enhancing its overall effectiveness. Ultimately, Shieldify empowers businesses to maintain healthier merchant accounts while focusing on their core operations.
API Access
Has API
No
API Access
Has API
No
Integrations
Authorize.Net
No
Ethoca
No
Stripe
No
Worldpay
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Defyne Payments
Founded
2017
Country
United States
Website
www.defynepayments.com/privvy-iso-crm/
Vendor Details
Company Name
Shieldify
Country
United States
Website
shieldify.com
Product Features
Product Features
Chargeback Management
Chargeback Dispute Management
No
Chargeback Insurance
No
Chargeback Prevention
No
Chargeback Recovery
No
For Banks / Issuers
No
For Merchants
No
For Suppliers / Manufacturers / Distributors
No
Fraud Detection
No
Reporting / Analytics
No