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Average Ratings 0 Ratings

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features
design
support

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Write a Review

Description

Praktice integrates cutting-edge artificial intelligence, behavioral science, and data analytics to guide patients towards optimal care options while simultaneously streamlining your operational processes. This innovative approach has been shown to significantly improve patient satisfaction, allow for the treatment of a greater number of patients by existing staff, and boost overall revenue. The AI-driven platform from Praktice orchestrates and customizes communication across multiple channels, ensuring workflows that elevate the patient experience and lead to improved health outcomes. Functioning like an additional team member, the AI expertly directs patients to the most appropriate and preferred providers, services, and facilities within your healthcare system. Utilizing advanced medical natural language processing, triaging capabilities, operational AI, insurance insights, and voice and image recognition technologies, our system simplifies the patient care journey. Furthermore, our AI solution is designed to work seamlessly with the tools and systems you already utilize, enabling you to intelligently automate and expand your operations efficiently. This not only enhances efficiency but also supports a comprehensive approach to patient care management.

Description

Surpass consumer expectations for care while fostering unprecedented growth and loyalty. Press Ganey's cutting-edge Consumer Experience technology is set to transform patient acquisition, retention, and reputation management within your healthcare organization. The recent acquisition of SPH Analytics (SPH), a frontrunner in measuring and enhancing member experience in the health insurance sector, marks a pivotal moment for Press Ganey. By integrating its premier patient experience data with SPH's comprehensive member experience insights, Press Ganey aims to create a cohesive understanding of provider and payer dynamics, ultimately leading to improved healthcare outcomes. Your dedicated Press Ganey success team will be available to support and guide you at every phase of the journey. Our ongoing commitment to investing in advanced technology and exceptional talent ensures that our clients remain leaders in the healthcare industry, equipped to meet future challenges effectively. Together, we can pave the way for a more integrated and responsive healthcare system.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

EpicCare EMR Yes 

Integrations

EpicCare EMR No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Praktice AI

Founded

2018

Country

United States

Website

www.praktice.ai/

Vendor Details

Company Name

Press Ganey

Founded

1985

Country

United States

Website

www.pressganey.com

Product Features

Patient Engagement

Appointment Scheduling No 
Care Planning No 
Collaboration No 
Messaging No 
Mobile Access No 
Patient Education No 
Patient Portal No 
Personal Health Record No 
Progress Tracking No 
Self Management No 

Vaccine Management

Adverse Reaction Reporting No 
Alerts / Notifications No 
Appointment Reminders No 
Billing No 
Communication Tools No 
Dose Tracking No 
For Governments No 
Immunization Proof No 
Inventory Management No 
Predictive Analytics No 
Scheduling No 
Virtual Waiting Room No 

Product Features

Customer Experience

Action Management No 
Analytics No 
Customer Segmentation No 
Dashboard No 
Feedback Management No 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management No 
Text Analysis No 
Trend Analysis No 

Experience Management

Action Management No 
Analytics No 
Customer Segmentation No 
Dashboard No 
Feedback Management No 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management No 
Text Analysis No 
Trend Analysis No 

Patient Engagement

Appointment Scheduling No 
Care Planning No 
Collaboration No 
Messaging No 
Mobile Access No 
Patient Education No 
Patient Portal No 
Personal Health Record No 
Progress Tracking No 
Self Management No 

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