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Description

PortaSwitch is a unified Service Management and Delivery Platform that combines Class 4/5 SIP softswitch functionality (PortaSIP) with a convergent real-time billing and Online Charging System (PortaBilling) in a single platform. It enables telecom operators, ISPs, MVNOs, and UCaaS providers to launch, manage, and monetize voice, messaging, IoT/M2M, and data traffic. Key capabilities: *Real-time billing and charging with fund locking to prevent balance overruns; *Class 4/5 softswitch with SIP call routing and IP Centrex/Cloud PBX support; *geo-redundant multi-site architecture with automatic failover and zero downtime during updates; *open architecture with REST API and full source code access (unlimited license). PortaSwitch is available as a one-time unlimited license (per-installation, not tied to subscriber count) or a monthly SaaS subscription based on billable events, for on-premise or cloud (Oracle Cloud Infrastructure) deployment.

Description

Synkato serves as the all-in-one unified communications (UCaaS) platform tailored for contemporary enterprises. It enables seamless collaboration by merging various communication methods and tools into a single interface. With Synkato, businesses gain access to a cloud-based phone system equipped with a versatile softphone, allowing teams to communicate via calls and chats from virtually anywhere. This solution not only boosts productivity but also fosters better interactions between team members and clients. The integrated Chat+ feature enhances user engagement by facilitating conversations in public groups, among teams, and through private messages. Additionally, it allows businesses to establish workflows for customer interactions via text messaging. Synkato streamlines operations by offering video calling capabilities, enabling users to effortlessly schedule meetings or initiate spontaneous video chats with just a few clicks, accommodating unlimited participants. Furthermore, the platform emphasizes customer satisfaction by providing a range of advanced contact center functionalities designed to elevate the overall experience for clients. By bringing together all these features, Synkato ensures that businesses can operate more efficiently while prioritizing their customers' needs.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Boomi Yes 
Kerauno No 
Microsoft 365 No 
Microsoft Azure No 
Zoom No 

Integrations

Boomi No 
Kerauno Yes 
Microsoft 365 Yes 
Microsoft Azure Yes 
Zoom Yes 

Pricing Details

PortaSwitch can be deployed either in an on-premises private cloud installation with a license, or in a public cloud as a service

The PortaSwitch unlimited perpetual license does not depend on the number of subscribers or concurrent calls but rather covers an installation of a predefined number of instances and servers. The pricing of PortaSwitch in a cloud under SaaS model depends on the maximal capacity used during the month of service.
Free Trial No 
Free Version No 

Pricing Details

Free
Free Trial No 
Free Version Yes 

Deployment

Web-Based No 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux Yes 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

PortaOne

Founded

2001

Country

Canada

Website

www.portaone.com/telecom-products/portaswitch/

Vendor Details

Company Name

axiatp

Country

United States

Website

www.axiatp.com/synkato/

Product Features

Billing and Provisioning

Billing & Invoicing Yes 
Carrier Access Billing No 
Contract Management Yes 
Customer Accounts Yes 
Customizable Billing Yes 
Flexible Rate Tables Yes 
Internet Yes 
Order Management Yes 
Post-Paid Systems Yes 
Pre-Paid Systems Yes 
Provisioning Yes 
Rating Yes 
Self Service Portal Yes 
Service Order System Yes 
VoIP Yes 

Cloud PBX

Call Recording Yes 
Call Routing Yes 
IVR / Voice Recognition Yes 
Ring Groups Yes 
SIP Trunking Yes 
Virtual Extensions Yes 
Web Conferencing Yes 

Telephony

Auto-Dialer No 
Call Center Management No 
Call Monitoring No 
Contact Management No 
IVR / Voice Recognition No 
Inbound Reporting No 
Outbound Reporting No 
Predictive Dialer No 
Telemarketing Management No 
VoIP No 
Voice & Data Integration No 

Unified Communications

Audio / Video Conferencing Yes 
Calendar Management No 
Call Recording Yes 
Call Routing Yes 
Chat / Messaging Yes 
Fax Management Yes 
File Sharing No 
Mobile Access Yes 
Multi-User Collaboration Yes 
Voice Mail Yes 

Product Features

Unified Communications

Audio / Video Conferencing No 
Calendar Management No 
Call Recording No 
Call Routing No 
Chat / Messaging No 
Fax Management No 
File Sharing No 
Mobile Access No 
Multi-User Collaboration No 
Voice Mail No 

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