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Average Ratings 0 Ratings
Description
PoolCRM is a customer relationship management tool specifically designed for pool service businesses by someone who previously owned a pool company. While route management systems like Skimmer and Pool Brain manage daily operations, PoolCRM focuses on customer engagement: capturing leads, finalizing quotes, and maintaining account management.
Key features include:
- Automatic text responses to missed calls within 10 seconds from the company's designated number.
- A structured follow-up automation for quotes on days 1, 3, 7, and 14 until a customer responds.
- Solicitation of Google reviews after each job completion, accompanied by a feedback filter.
- An integrated inbox for two-way texting, website chat, and messages from the Google Business Profile.
- A lead management pipeline consisting of stages: New, Contacted, Quoted, Won, and Lost.
- Seasonal marketing campaigns tailored for pool openings, closings, and filter cleaning services.
- A 60-day win-back messaging strategy for accounts that have been canceled.
- Comprehensive reporting capabilities covering missed calls, quotes, and customer reviews.
- Compatibility with Zapier and webhooks, allowing integration with Skimmer, Pool Brain, Jobber, and QuickBooks.
Designed for small to medium-sized pool service companies operating one to ten trucks, it seamlessly integrates with existing routing software and can be set up by the vendor within three business days, making it an efficient solution for enhancing customer relationship management. This innovative approach not only boosts productivity but also significantly improves customer satisfaction through timely communication and follow-up.
Description
ProBase is a no-cost field service management tool designed specifically for independent pool service and lawn care experts. Tailored for individual operators and small teams, ProBase enables you to manage your entire business from any device—be it a phone, tablet, or computer—without the need for app installations, subscriptions, or credit card details.
You can easily schedule both one-time and recurring tasks, enhance your driving routes with one-tap directions from Google Maps and Apple Maps, and oversee customers, properties, and equipment all in one integrated platform. Create on-site quotes, invoice directly from the field, and accept payments online via Stripe and Venmo. The AI Service Notes feature transforms basic notes into well-organized service records, and pool professionals can automatically log chemical levels and monitor water readings such as pH, chlorine, and alkalinity. In addition, you can send customized service reports and generate leads through an automated contact form.
Remarkably, ProBase is completely free on a monthly basis, with sustainability supported by an optional home-services marketplace, allowing you to only incur costs when you decide to accept additional job offers. This innovative platform ensures that managing your business is not only efficient but also cost-effective, providing valuable tools that cater to the specific needs of service professionals.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Stripe Connect
No
Pricing Details
$297 per month
Free Trial
No
Free Version
No
Pricing Details
$0/month. Forever.
One plan. Everything included.
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
PoolCRM
Founded
2024
Country
United States
Website
thepoolcrm.com
Vendor Details
Company Name
ProBase
Founded
2026
Country
United States
Website
www.probaseapp.com
Product Features
Pool Service
Billing & Invoicing
No
Chemical Readings
No
Customer Management
No
Mobile Access
No
Quotes / Estimates
No
Routing
No
Scheduling
No
Work Order Management
No
Product Features
Field Service Management
Billing & Invoicing
Yes
Contact Database
Yes
Contract Management
No
Customer Database
Yes
Dispatch Management
No
Electronic Signature
No
Inventory Management
No
Mobile Access
Yes
Payment Collection in the Field
Yes
Quotes / Estimates
Yes
Routing
Yes
Scheduling
Yes
Service History Tracking
Yes
Time Clock
No
Work Order Management
No
Alternatives
No Alternatives