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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

A PolyAI voice assistant can have a natural conversation with customers for as long as it takes to solve their problem. Your customers can speak as they wish, without having to guess keywords. In the past, building a voice assistant meant spending months gathering thousands of training data. No additional training data is required for any use case. Our technology is pre-trained in billions of natural conversations. Our voice assistants are able to learn new languages quickly while maintaining the agent behavior, business logic and voice of your brand so that all customers are served equally. We are so confident in the ability of our voice assistants to scale that we don’t charge for maintenance.

Description

Sabato AI offers a comprehensive managed voice AI solution tailored specifically for e-commerce brands aiming to recover lost revenue from phone interactions. Unlike typical chatbots or self-service agent builders, Sabato provides ready-to-use voice workflows that align with the authentic journey of e-commerce customers and manages these workflows on behalf of the brand. The AI agent is seamlessly integrated with your product catalog, allowing it to stay informed about your offerings, inventory levels, and optimal recommendations. It efficiently manages a variety of customer interactions, including pre-sales inquiries, text summaries for checkout, order tracking requests, recovery of abandoned carts, qualification for quotes, and complaint management, while also planning for features like returns processing, post-delivery feedback collection, and alerts for restocked items. Each call is meticulously transcribed, summarized, scored, and tagged, enabling sales and support teams to access well-organized data rather than just voicemail messages. What sets Sabato apart is its unique delivery approach, which eliminates the need for prompt engineering, integration efforts, or dedicated internal AI teams, streamlining the implementation process for businesses. With Sabato AI, companies can focus on their core operations while enhancing customer interactions through advanced voice technology.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

Dialpad Connect Yes 
Operata Yes 

Integrations

Dialpad Connect No 
Operata No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$590
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

PolyAI

Founded

2017

Country

United Kingdom

Website

poly.ai/

Vendor Details

Company Name

Sabato

Founded

2024

Website

www.sabato.ai

Product Features

Conversational AI

Code-free Development Yes 
Contextual Guidance Yes 
For Developers No 
Intent Recognition Yes 
Multi-Languages Yes 
Omni-Channel No 
On-Screen Chats No 
Pre-configured Bot No 
Reusable Components No 
Sentiment Analysis No 
Speech Recognition Yes 
Speech Synthesis Yes 
Virtual Assistant No 

Product Features

Conversational AI

Code-free Development No 
Contextual Guidance No 
For Developers No 
Intent Recognition No 
Multi-Languages No 
Omni-Channel No 
On-Screen Chats No 
Pre-configured Bot No 
Reusable Components No 
Sentiment Analysis No 
Speech Recognition No 
Speech Synthesis No 
Virtual Assistant No 

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