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ease
features
design
support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

A comprehensive ticketing solution designed for selling, managing, and promoting events online, offering low fees and ease of use for events of any scale. Our platform enables you to effectively sell tickets and manage your event before, during, and after the ticket sales process. It encompasses all necessary features, from pre-sale to post-sale, to ensure successful event management. Payments are processed directly through your chosen gateway, eliminating delays in fund access. Customize your ticket pages to seamlessly reflect your brand's design, with options for WordPress and website integrations, or utilize our hosted solutions. Additionally, we provide a free ticket scanning application for checking in attendees, compatible with Android and accessible via browser on both iOS and Desktop. Signing up for Ploxel is completely free and can be completed in just a few minutes, allowing you to set up your first event quickly. This platform is the ideal online ticketing solution for events of any kind, making the entire process efficient and streamlined. Whether you’re hosting a small gathering or a large concert, our ticketing service caters to all your event needs.

Description

A WordPress plugin enhances your site by incorporating a full-fledged support ticket system, enabling users to generate tickets and receive assistance directly from the platform. With Support Genix, you have the capability to create and oversee an unlimited number of tickets for your business needs. This solution supports an infinite number of customers, making it a scalable option for growing enterprises. If you are in search of a ticket system that can adapt and expand alongside your business, Support Genix is the perfect fit, offering unrestricted tickets, users, and agents. Additionally, it includes Business Email accounts, allowing you to handle customer inquiries efficiently from a single dashboard. Take the plunge today and discover how Support Genix can transform your customer support experience. Would you like to reduce the time spent on managing customer support tickets? Support Genix is ready to assist you with its robust ticketing features, which allow for easy ticket creation, management on behalf of users, ticket assignment to team members, and the option to leave internal notes for enhanced collaboration. By streamlining your support process, you can focus more on your core business objectives.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Envato Elements No 
WPForms No 
WooCommerce No 
WordPress No 

Integrations

Envato Elements Yes 
WPForms Yes 
WooCommerce Yes 
WordPress Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Ploxel

Founded

2015

Country

United Kingdom

Website

www.ploxel.com

Vendor Details

Company Name

Support Genix

Website

supportgenix.com

Product Features

Ticketing

Barcode / Ticket Scanning No 
Box Office Management Yes 
Concessions Management Yes 
Customer Database Yes 
Event Management Yes 
Fundraising Management No 
General Admission Yes 
Kiosk Ticketing No 
Mobile Ticketing Yes 
Online Ticketing Yes 
Onsite Ticketing No 
POS No 
Print-at-Home Yes 
Reserved Seating No 
Season Tickets No 
Ticket Brokering No 
VIP & Discount Tickets Yes 

Product Features

Help Desk

Alerts / Escalation No 
Automated Routing No 
Community Forums No 
Customizable Branding No 
Document Storage No 
Email Integration No 
IT Asset Management No 
Incident Management No 
Interaction Tracking No 
Knowledge Base No 
Known Issue Management No 
Live Chat No 
Multi-Channel Communication No 
Multiple Brands / Products No 
Network Monitoring No 
Real-time Chat No 
Self Service Portal No 
Service Level Agreement (SLA) Management No 
Ticket Management No 

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