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Average Ratings 0 Ratings
Description
Motivate your team to enhance their organization, influence, and helpfulness by implementing effective strategies. Discover valuable suggestions for optimizing the efficient use of Slack, along with aggregated metrics and insights into your team's engagement on the platform. Team members will receive a weekly scorecard that reflects their current standings in Organization, Influence, and Help, along with straightforward tips for leveraging Slack's functionalities like Threads and Edits. Additionally, your team's manager will have access to a consolidated report detailing metrics for each of these categories. At Pleesher, we identified that many organizations overlook the importance of rewarding their customers, clients, users, and visitors in the digital space. Even if you're not a developer, rest assured that our straightforward setup process comes at no cost to you, making it easy to establish your incentive program with our support. While you will need to add some code to your website or online platform, our comprehensive step-by-step action guide ensures that this process is manageable for everyone involved. With our assistance, you can foster a more engaged and productive team environment.
Description
Handle customer support and communication seamlessly within Slack. Collaborate on shared email accounts, such as support@your.domain, without the need to exchange passwords among team members. SharedInbox easily integrates with any existing email service you use, and you can acquire an @in.sharedinbox.co email for forwarding purposes. Simply type the command SharedInbox /compose to draft emails for anyone, and when responding to email threads, just select Reply Mail. Each email interaction, whether incoming or outgoing, generates a new Slack Message Thread, allowing you to tag colleagues and engage in discussions effortlessly. Additionally, every account features a support site where users can submit and manage their support inquiries. There's no need for new installations or applications since you can utilize a tool your team is already comfortable with—Slack. Be informed when your emails are sent and opened, and view attached files and images directly within Slack. You can also create a personalized email signature and set up an automatic reply message for incoming emails, enhancing your communication efficiency. This streamlined process ensures that your team stays connected and organized while managing customer support.
API Access
Has API
No
API Access
Has API
No
Integrations
Slack
Yes
Gmail
No
Google Cloud Platform
No
Microsoft Outlook
No
Yahoo! Mail
No
Integrations
Slack
Yes
Gmail
Yes
Google Cloud Platform
Yes
Microsoft Outlook
Yes
Yahoo! Mail
Yes
Pricing Details
$10 per month
Free Trial
No
Free Version
Yes
Pricing Details
$5 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Pleesher
Founded
2015
Country
France
Website
pleesher.com
Vendor Details
Company Name
SharedInbox
Founded
2018
Country
India
Website
sharedinbox.co
Product Features
Productivity
Collaboration
No
Database Creation
No
Document Creation
No
File Sharing
No
Notes Management
No
Office Suite
No
Presentation Tools
No
Project Management
No
Task Management
No
Team Chat
No
Product Features
Help Desk
Alerts / Escalation
No
Automated Routing
No
Community Forums
No
Customizable Branding
No
Document Storage
No
Email Integration
No
IT Asset Management
No
Incident Management
No
Interaction Tracking
No
Knowledge Base
No
Known Issue Management
No
Live Chat
No
Multi-Channel Communication
No
Multiple Brands / Products
No
Network Monitoring
No
Real-time Chat
No
Self Service Portal
No
Service Level Agreement (SLA) Management
No
Ticket Management
No