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Description
PlayPro is a comprehensive management platform hosted in the cloud, designed specifically for a variety of leisure and entertainment venues such as bowling alleys, padel clubs, escape rooms, karting centers, laser tag facilities, trampoline parks, golf courses, climbing gyms, and many more attractions. This platform integrates numerous functionalities, including online bookings, ticket sales, point of sale systems, customer databases, gift card management, membership programs, dynamic pricing strategies, invoicing, and employee scheduling. Venue operators can effectively oversee both online and in-person sales, utilize ticket scanning, manage operations across multiple locations, and provide mobile applications tailored to their brand for customer reservations and account management. In addition, PlayPro offers marketing tools, detailed reporting and analytics, an AI-driven booking assistant, and an open REST API with webhooks to facilitate daily tasks and connections with third-party services. The platform provides a free plan that allows for up to 300 reservations each month and includes access to two activities, while its paid plans enhance the experience with features like unlimited reservations and advanced CRM, invoicing, and point-of-sale capabilities, catering to the diverse needs of operators in the leisure industry. This enables them to streamline their operations while improving customer engagement and satisfaction.
Description
VenueSumo is a comprehensive cloud-based platform tailored for managing venues specifically in the leisure, attractions, and family entertainment sectors. It streamlines online ticket sales and reservations, allowing guests to conveniently book and pay for various services, such as group events and parties, directly through your website, while also featuring a fully integrated point-of-sale system for transactions conducted on-site. Beyond ticketing, the platform offers management tools for memberships and vouchers, real-time inventory and stock tracking that updates automatically with each sale, as well as customer relationship management (CRM) tools for effective guest communication and relationship handling, alongside digital check-in and waiver functionalities. Furthermore, it boasts features such as QR-code ordering to enhance service speed and increase customer spending, support for multiple venues, robust API integrations, incident reporting, guest feedback collection, and analytical dashboards to keep track of performance metrics. Users can also benefit from the extensive customization options available, allowing them to create branded ticket packages and workflows that fit their specific venue needs, ensuring both online and offline experiences are tailored to their audience. This extensive feature set makes VenueSumo a valuable asset for any venue looking to elevate its management capabilities and enhance guest satisfaction.
API Access
Has API
Yes
API Access
Has API
Yes
Screenshots View All
No images available
Integrations
Stripe
Yes
Afterpay
No
BridgePay
No
Campaign Monitor
No
Factor4
No
Google Calendar
Yes
HubSpot CRM
No
Klaviyo
No
Mailjet
Yes
Make
Yes
Integrations
Stripe
Yes
Afterpay
Yes
BridgePay
Yes
Campaign Monitor
Yes
Factor4
Yes
Google Calendar
No
HubSpot CRM
Yes
Klaviyo
Yes
Mailjet
No
Make
No
Pricing Details
€39/month
The free plan costs €0 and is available indefinitely, with up to 300 reservations per month and two activities. Essentiel costs €39/month and Pro costs €119/month; both include a 15-day free trial. Premium costs €199/month. Plans have no sales commission, and subscriptions can be changed monthly without fees.
Free Trial
Yes
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
PlayPro
Founded
2022
Country
France
Website
playpro.fr
Vendor Details
Company Name
VenueSumo
Country
Australia
Website
venuesumo.com
Product Features
Venue Management
Attendee Management
No
Billing & Invoicing
No
Contract Management
No
Customer Management
No
Event Management
No
Food & Beverage Management
No
Multi-Facility
No
Reservations Management
No
Resource Booking
No
Sales Management
No
Staff Management
No
Product Features
Venue Management
Attendee Management
No
Billing & Invoicing
No
Contract Management
No
Customer Management
No
Event Management
No
Food & Beverage Management
No
Multi-Facility
No
Reservations Management
No
Resource Booking
No
Sales Management
No
Staff Management
No
