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Description

PlayPro is a comprehensive management platform hosted in the cloud, designed specifically for a variety of leisure and entertainment venues such as bowling alleys, padel clubs, escape rooms, karting centers, laser tag facilities, trampoline parks, golf courses, climbing gyms, and many more attractions. This platform integrates numerous functionalities, including online bookings, ticket sales, point of sale systems, customer databases, gift card management, membership programs, dynamic pricing strategies, invoicing, and employee scheduling. Venue operators can effectively oversee both online and in-person sales, utilize ticket scanning, manage operations across multiple locations, and provide mobile applications tailored to their brand for customer reservations and account management. In addition, PlayPro offers marketing tools, detailed reporting and analytics, an AI-driven booking assistant, and an open REST API with webhooks to facilitate daily tasks and connections with third-party services. The platform provides a free plan that allows for up to 300 reservations each month and includes access to two activities, while its paid plans enhance the experience with features like unlimited reservations and advanced CRM, invoicing, and point-of-sale capabilities, catering to the diverse needs of operators in the leisure industry. This enables them to streamline their operations while improving customer engagement and satisfaction.

Description

With the endorsement of 2,500 venues and over 18,000 industry professionals, Tripleseat streamlines the entire event management process. It efficiently handles everything from lead generation and booking finalization to contact management, event details, invoicing, and payment processing, equipping restaurants, hotels, and event spaces with the innovative tools needed to enhance customer satisfaction and expand their operations. This comprehensive solution not only simplifies tasks but also allows venues to focus on providing exceptional experiences for their clientele.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

Constant Contact No 
Facebook No 
Google Calendar Yes 
Mailchimp No 
Mailjet Yes 
Make Yes 
Microsoft Outlook No 
SevenRooms No 
Stripe Yes 
Twilio Yes 
Zapier Yes 

Integrations

Constant Contact Yes 
Facebook Yes 
Google Calendar No 
Mailchimp Yes 
Mailjet No 
Make No 
Microsoft Outlook Yes 
SevenRooms Yes 
Stripe No 
Twilio No 
Zapier No 

Pricing Details

€39/month
The free plan costs €0 and is available indefinitely, with up to 300 reservations per month and two activities. Essentiel costs €39/month and Pro costs €119/month; both include a 15-day free trial. Premium costs €199/month. Plans have no sales commission, and subscriptions can be changed monthly without fees.
Free Trial Yes 
Free Version Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

PlayPro

Founded

2022

Country

France

Website

playpro.fr

Vendor Details

Company Name

Tripleseat

Founded

2008

Country

United States

Website

www.tripleseat.com

Product Features

Venue Management

Attendee Management No 
Billing & Invoicing No 
Contract Management No 
Customer Management No 
Event Management No 
Food & Beverage Management No 
Multi-Facility No 
Reservations Management No 
Resource Booking No 
Sales Management No 
Staff Management No 

Product Features

Event Management

Attendee Management No 
Badge Management No 
Conferences / Conventions No 
Exhibit / Vendor Management No 
Gamification Yes 
Room Block Management Yes 
Social Media Promotion Yes 
Sponsorship Management No 
Surveys & Feedback No 
Ticketing No 
Volunteer Management Yes 
Weddings / Parties Yes 

Venue Management

Attendee Management No 
Billing & Invoicing No 
Contract Management No 
Customer Management No 
Event Management No 
Food & Beverage Management Yes 
Multi-Facility No 
Reservations Management No 
Resource Booking No 
Sales Management No 
Staff Management No 

Alternatives

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