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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Comprehensive Tour Management Software that encompasses Customer and Supplier Relationship Management (CRM & SRM). It allows for the creation of detailed customer profiles and the ability to develop and oversee standard packages for both FIT and GIT. Users can craft dynamic itineraries with a DIY approach while managing the complete inquiry life cycle. The software incorporates various elements such as hotels, sightseeing, car rentals, restaurants, transfers, guides, flights, cruises, trains, and visa arrangements. It enables pricing management based on departure dates, cities, plans, and offers up to ten cost levels, including special considerations for destinations like Goa and the Maldives. Follow-up interactions can be managed through multiple channels, including email, SMS, face-to-face meetings, and phone calls. Additionally, users can discard packages related to specific inquiries or customers, assess inquiry ratings (hot, warm, cold), and identify sources such as Google, Facebook, or referrals. The system also allows for the management of close dates, tracking of close days, and setting working hours for each task to enhance overall efficiency. This software is designed to streamline tour management processes and improve customer engagement significantly.

Description

mTrip delivers advanced white-label mobile and web platforms designed for the global travel industry. Its technology enables travel agencies, tour operators, and Travel Management Companies (TMCs) to optimize operations and deliver personalized, seamless experiences to every traveler. Main Solutions: - Mobile Applications: Custom-branded leisure and corporate travel apps offering offline itineraries, maps, documents, and destination insights. - Itinerary Builder: A flexible cloud solution that merges bookings from multiple sources into rich, interactive itineraries available on mobile, web, or PDF. - Itinerary Management: Smart automation tools that simplify trip creation, synchronize updates, and streamline traveler communication. - Travel Documents: Branded digital and printable materials that include real-time updates and consistent design across channels. - Risk Management & Duty of Care: A powerful suite providing traveler tracking, real-time alerts, and proactive risk intelligence to ensure traveler safety.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Amadeus Central Reservations System (CRS) No 
Amex GBT Egencia No 
CertifyOS No 
Cornerstone Content Anytime No 
Ezus No 
GENESYS No 
GetYourGuide No 
Juniper Booking Engine No 
Missive No 
Perk No 
SAP Concur No 
Sabre Red 360 No 
Tourplan No 
Travel Studio No 
Travelport No 
Viator No 
Zendesk No 
Zendesk Chat No 

Integrations

Amadeus Central Reservations System (CRS) Yes 
Amex GBT Egencia Yes 
CertifyOS Yes 
Cornerstone Content Anytime Yes 
Ezus Yes 
GENESYS Yes 
GetYourGuide Yes 
Juniper Booking Engine Yes 
Missive Yes 
Perk Yes 
SAP Concur Yes 
Sabre Red 360 Yes 
Tourplan Yes 
Travel Studio Yes 
Travelport Yes 
Viator Yes 
Zendesk Yes 
Zendesk Chat Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Pineapple Technologies

Country

United States

Website

www.pbsworld.com/services/tourbookingportal.aspx

Vendor Details

Company Name

mTrip

Founded

2009

Country

Canada

Website

www.mtrip.com

Product Features

Tour Operator

Accommodation Booking No 
Activities Booking No 
Central Reservation System No 
Coach Booking No 
Custom Packages No 
Customer Management No 
GDS / OTA Integration No 
Itinerary Creation No 
Multi-Day Tours No 
Payment Processing No 
Price / Margin Management No 
Promotions Management No 
Quote Management No 
Reservations Management No 
Vendor Management No 
Website Management No 

Product Features

Tour Operator

Accommodation Booking No 
Activities Booking No 
Central Reservation System No 
Coach Booking No 
Custom Packages No 
Customer Management No 
GDS / OTA Integration Yes 
Itinerary Creation Yes 
Multi-Day Tours Yes 
Payment Processing No 
Price / Margin Management No 
Promotions Management No 
Quote Management Yes 
Reservations Management No 
Vendor Management No 
Website Management No 

Travel Agency

Central Reservation System No 
Customer Database No 
Flight Booking Yes 
GDS / OTA Integration Yes 
Itinerary Creation Yes 
Marketing Management No 
Payment Processing No 
Promotions Management No 
Quote Management Yes 
Rental Car Reservations No 
Single / Group Reservations No 

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