Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Comprehensive Tour Management Software that encompasses Customer and Supplier Relationship Management (CRM & SRM). It allows for the creation of detailed customer profiles and the ability to develop and oversee standard packages for both FIT and GIT. Users can craft dynamic itineraries with a DIY approach while managing the complete inquiry life cycle. The software incorporates various elements such as hotels, sightseeing, car rentals, restaurants, transfers, guides, flights, cruises, trains, and visa arrangements. It enables pricing management based on departure dates, cities, plans, and offers up to ten cost levels, including special considerations for destinations like Goa and the Maldives. Follow-up interactions can be managed through multiple channels, including email, SMS, face-to-face meetings, and phone calls. Additionally, users can discard packages related to specific inquiries or customers, assess inquiry ratings (hot, warm, cold), and identify sources such as Google, Facebook, or referrals. The system also allows for the management of close dates, tracking of close days, and setting working hours for each task to enhance overall efficiency. This software is designed to streamline tour management processes and improve customer engagement significantly.
Description
mTrip delivers advanced white-label mobile and web platforms designed for the global travel industry. Its technology enables travel agencies, tour operators, and Travel Management Companies (TMCs) to optimize operations and deliver personalized, seamless experiences to every traveler.
Main Solutions:
- Mobile Applications: Custom-branded leisure and corporate travel apps offering offline itineraries, maps, documents, and destination insights.
- Itinerary Builder: A flexible cloud solution that merges bookings from multiple sources into rich, interactive itineraries available on mobile, web, or PDF.
- Itinerary Management: Smart automation tools that simplify trip creation, synchronize updates, and streamline traveler communication.
- Travel Documents: Branded digital and printable materials that include real-time updates and consistent design across channels.
- Risk Management & Duty of Care: A powerful suite providing traveler tracking, real-time alerts, and proactive risk intelligence to ensure traveler safety.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Amadeus Central Reservations System (CRS)
No
Amex GBT Egencia
No
CertifyOS
No
Cornerstone Content Anytime
No
Ezus
No
GENESYS
No
GetYourGuide
No
Juniper Booking Engine
No
Missive
No
Perk
No
Integrations
Amadeus Central Reservations System (CRS)
Yes
Amex GBT Egencia
Yes
CertifyOS
Yes
Cornerstone Content Anytime
Yes
Ezus
Yes
GENESYS
Yes
GetYourGuide
Yes
Juniper Booking Engine
Yes
Missive
Yes
Perk
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Pineapple Technologies
Country
United States
Website
www.pbsworld.com/services/tourbookingportal.aspx
Vendor Details
Company Name
mTrip
Founded
2009
Country
Canada
Website
www.mtrip.com
Product Features
Tour Operator
Accommodation Booking
No
Activities Booking
No
Central Reservation System
No
Coach Booking
No
Custom Packages
No
Customer Management
No
GDS / OTA Integration
No
Itinerary Creation
No
Multi-Day Tours
No
Payment Processing
No
Price / Margin Management
No
Promotions Management
No
Quote Management
No
Reservations Management
No
Vendor Management
No
Website Management
No
Product Features
Tour Operator
Accommodation Booking
No
Activities Booking
No
Central Reservation System
No
Coach Booking
No
Custom Packages
No
Customer Management
No
GDS / OTA Integration
Yes
Itinerary Creation
Yes
Multi-Day Tours
Yes
Payment Processing
No
Price / Margin Management
No
Promotions Management
No
Quote Management
Yes
Reservations Management
No
Vendor Management
No
Website Management
No
Travel Agency
Central Reservation System
No
Customer Database
No
Flight Booking
Yes
GDS / OTA Integration
Yes
Itinerary Creation
Yes
Marketing Management
No
Payment Processing
No
Promotions Management
No
Quote Management
Yes
Rental Car Reservations
No
Single / Group Reservations
No