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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Comprehensive Tour Management Software that encompasses Customer and Supplier Relationship Management (CRM & SRM). It allows for the creation of detailed customer profiles and the ability to develop and oversee standard packages for both FIT and GIT. Users can craft dynamic itineraries with a DIY approach while managing the complete inquiry life cycle. The software incorporates various elements such as hotels, sightseeing, car rentals, restaurants, transfers, guides, flights, cruises, trains, and visa arrangements. It enables pricing management based on departure dates, cities, plans, and offers up to ten cost levels, including special considerations for destinations like Goa and the Maldives. Follow-up interactions can be managed through multiple channels, including email, SMS, face-to-face meetings, and phone calls. Additionally, users can discard packages related to specific inquiries or customers, assess inquiry ratings (hot, warm, cold), and identify sources such as Google, Facebook, or referrals. The system also allows for the management of close dates, tracking of close days, and setting working hours for each task to enhance overall efficiency. This software is designed to streamline tour management processes and improve customer engagement significantly.

Description

Tourplan provides you with the world’s leading software system for Tour Operators and Destination Management Companies (DMCs), backed up by first-class services and experienced industry professionals available on every continent and in every time-zone. With Tourplan you will enjoy: 1. Increased profitability and efficiency through fully integrated product, quoting, reservations, operations, accounting and finance modules – plus web and XML interfaces for agent, client and supplier transactions 2. Online distribution (B2B and B2C) tools including booking websites, online tariff and XML/host-to-host facilities 3. Online supplier connectivity to leading hotel and car rental systems 4. Continual innovation delivering leading edge technology and future-proofing your investment 5. Total solution including hosting, installation, project management, training, support, general consultancy and bespoke customisation

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Tide No 
TourConnect No 
Travefy Agent No 
Wetu No 
mTrip No 

Integrations

Tide Yes 
TourConnect Yes 
Travefy Agent Yes 
Wetu Yes 
mTrip Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$1000.00/month
Tourplan offers flexible modular pricing with options for Tourplan Cloud (SaaS) and On-premise deployments.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Pineapple Technologies

Country

United States

Website

www.pbsworld.com/services/tourbookingportal.aspx

Vendor Details

Company Name

Tourplan

Founded

1986

Country

Africa, Asia, Americas, Europe, Pacific

Website

www.tourplan.com

Product Features

Tour Operator

Accommodation Booking No 
Activities Booking No 
Central Reservation System No 
Coach Booking No 
Custom Packages No 
Customer Management No 
GDS / OTA Integration No 
Itinerary Creation No 
Multi-Day Tours No 
Payment Processing No 
Price / Margin Management No 
Promotions Management No 
Quote Management No 
Reservations Management No 
Vendor Management No 
Website Management No 

Product Features

Tour Operator

Accommodation Booking Yes 
Activities Booking Yes 
Central Reservation System Yes 
Coach Booking Yes 
Custom Packages Yes 
Customer Management Yes 
GDS / OTA Integration Yes 
Itinerary Creation Yes 
Multi-Day Tours Yes 
Payment Processing Yes 
Price / Margin Management Yes 
Promotions Management Yes 
Quote Management Yes 
Reservations Management Yes 
Vendor Management Yes 
Website Management No 

Travel Management

Approval Workflow Yes 
Expense Reporting Yes 
Mobile Access Yes 
Policy Management Yes 
Profile Management Yes 
Reminders No 
Restriction Management No 
Travel Booking Yes 
Travel Planning Yes 

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