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Description
Comprehensive Tour Management Software that encompasses Customer and Supplier Relationship Management (CRM & SRM). It allows for the creation of detailed customer profiles and the ability to develop and oversee standard packages for both FIT and GIT. Users can craft dynamic itineraries with a DIY approach while managing the complete inquiry life cycle. The software incorporates various elements such as hotels, sightseeing, car rentals, restaurants, transfers, guides, flights, cruises, trains, and visa arrangements. It enables pricing management based on departure dates, cities, plans, and offers up to ten cost levels, including special considerations for destinations like Goa and the Maldives. Follow-up interactions can be managed through multiple channels, including email, SMS, face-to-face meetings, and phone calls. Additionally, users can discard packages related to specific inquiries or customers, assess inquiry ratings (hot, warm, cold), and identify sources such as Google, Facebook, or referrals. The system also allows for the management of close dates, tracking of close days, and setting working hours for each task to enhance overall efficiency. This software is designed to streamline tour management processes and improve customer engagement significantly.
Description
Tourflows serves as a specialized scheduling tool tailored specifically for sightseeing and tour operators, uniquely integrating the scheduling of drivers, tour guides, and sales representatives in one cohesive system. It features essential components such as built-in compliance with Hours-of-Service regulations, AI-driven schedule generation, and accommodates both hop-on-hop-off and fixed-departure services across various locations. With a foundation rooted in the practical experiences of a tour operator who has spent two decades managing sightseeing ventures on four continents, Tourflows evolved from a well-tested Excel/VBA scheduling method into a sophisticated cloud-based platform. The phrase *"Built by an operator, for operators"* encapsulates not just a slogan but the very essence of its creation, emphasizing a deep understanding of the industry's needs. Additionally, this platform aims to enhance operational efficiency and streamline processes for its users.
API Access
Has API
No
API Access
Has API
No
Integrations
ADP Global Payroll
No
FareHarbor
No
Gusto
No
OCTO
No
Paychex Flex
No
Rezdy
No
Ventrata
No
Integrations
ADP Global Payroll
Yes
FareHarbor
Yes
Gusto
Yes
OCTO
Yes
Paychex Flex
Yes
Rezdy
Yes
Ventrata
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$349/month
Perfect for single-city operations getting started with automated scheduling.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Pineapple Technologies
Country
United States
Website
www.pbsworld.com/services/tourbookingportal.aspx
Vendor Details
Company Name
Tourflows
Founded
2026
Country
United States
Website
tourflows.com
Product Features
Tour Operator
Accommodation Booking
No
Activities Booking
No
Central Reservation System
No
Coach Booking
No
Custom Packages
No
Customer Management
No
GDS / OTA Integration
No
Itinerary Creation
No
Multi-Day Tours
No
Payment Processing
No
Price / Margin Management
No
Promotions Management
No
Quote Management
No
Reservations Management
No
Vendor Management
No
Website Management
No
Product Features
Employee Scheduling
Appointment Management
No
Automated Scheduling
Yes
Calendar Management
No
Employee Database
Yes
Group Scheduling
Yes
Messaging
No
Mobile Access
No
Payroll Management
No
Reporting/Analytics
No
Resource Management
Yes
Schedule Distribution
Yes
Scheduling
Yes
Shift Scheduling
Yes
Shift Swapping
Yes
Time Clock
No
Time Tracking
No
Vacation / Leave Tracking
Yes
Tour Operator
Accommodation Booking
No
Activities Booking
No
Central Reservation System
No
Coach Booking
No
Custom Packages
No
Customer Management
No
GDS / OTA Integration
No
Itinerary Creation
No
Multi-Day Tours
Yes
Payment Processing
No
Price / Margin Management
No
Promotions Management
No
Quote Management
No
Reservations Management
No
Vendor Management
No
Website Management
No
