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Description
Comprehensive Tour Management Software that encompasses Customer and Supplier Relationship Management (CRM & SRM). It allows for the creation of detailed customer profiles and the ability to develop and oversee standard packages for both FIT and GIT. Users can craft dynamic itineraries with a DIY approach while managing the complete inquiry life cycle. The software incorporates various elements such as hotels, sightseeing, car rentals, restaurants, transfers, guides, flights, cruises, trains, and visa arrangements. It enables pricing management based on departure dates, cities, plans, and offers up to ten cost levels, including special considerations for destinations like Goa and the Maldives. Follow-up interactions can be managed through multiple channels, including email, SMS, face-to-face meetings, and phone calls. Additionally, users can discard packages related to specific inquiries or customers, assess inquiry ratings (hot, warm, cold), and identify sources such as Google, Facebook, or referrals. The system also allows for the management of close dates, tracking of close days, and setting working hours for each task to enhance overall efficiency. This software is designed to streamline tour management processes and improve customer engagement significantly.
Description
Effortlessly oversee client communications from the initial inquiry to the proposal stage and through to the fulfillment of bookings. Monitor, manage, and execute intricate bookings and departures supported by an extensive database of vendor and product services, eliminating the need for spreadsheets and paper documentation. Create stunning, personalized, and fully branded proposals in no time, enabling you to impress your clients and stay ahead of your rivals. Minimize redundant data entry, optimize workflows, and facilitate business growth without requiring additional personnel by integrating with platforms such as HubSpot, MailChimp, AXUS, Wufoo, Authorize.net (for payments and customer data management), Smartwaiver, and Quickbooks. Handle various brands and currencies (for both sales and costs) all within a single database. Our cloud-based solution does not necessitate any local software installation. We specialize in providing solutions tailored for multi-night tour operators and destination management companies (DMCs) that offer either customized FIT or scheduled departure group tours. This comprehensive approach not only enhances operational efficiency but also ensures that you remain competitive in the evolving travel industry.
API Access
Has API
No
API Access
Has API
No
Integrations
Smartwaiver
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Pineapple Technologies
Country
United States
Website
www.pbsworld.com/services/tourbookingportal.aspx
Vendor Details
Company Name
Tourcube Software
Founded
2013
Country
United States
Website
www.tourcube.net
Product Features
Tour Operator
Accommodation Booking
No
Activities Booking
No
Central Reservation System
No
Coach Booking
No
Custom Packages
No
Customer Management
No
GDS / OTA Integration
No
Itinerary Creation
No
Multi-Day Tours
No
Payment Processing
No
Price / Margin Management
No
Promotions Management
No
Quote Management
No
Reservations Management
No
Vendor Management
No
Website Management
No
Product Features
Tour Operator
Accommodation Booking
Yes
Activities Booking
Yes
Central Reservation System
Yes
Coach Booking
Yes
Custom Packages
Yes
Customer Management
Yes
GDS / OTA Integration
No
Itinerary Creation
Yes
Multi-Day Tours
No
Payment Processing
Yes
Price / Margin Management
Yes
Promotions Management
No
Quote Management
Yes
Reservations Management
Yes
Vendor Management
Yes
Website Management
No
