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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Comprehensive Tour Management Software that encompasses Customer and Supplier Relationship Management (CRM & SRM). It allows for the creation of detailed customer profiles and the ability to develop and oversee standard packages for both FIT and GIT. Users can craft dynamic itineraries with a DIY approach while managing the complete inquiry life cycle. The software incorporates various elements such as hotels, sightseeing, car rentals, restaurants, transfers, guides, flights, cruises, trains, and visa arrangements. It enables pricing management based on departure dates, cities, plans, and offers up to ten cost levels, including special considerations for destinations like Goa and the Maldives. Follow-up interactions can be managed through multiple channels, including email, SMS, face-to-face meetings, and phone calls. Additionally, users can discard packages related to specific inquiries or customers, assess inquiry ratings (hot, warm, cold), and identify sources such as Google, Facebook, or referrals. The system also allows for the management of close dates, tracking of close days, and setting working hours for each task to enhance overall efficiency. This software is designed to streamline tour management processes and improve customer engagement significantly.

Description

Ratiba is a specialized software designed for safari operators, tour agencies, and destination management companies (DMCs) that streamlines the creation of proposals and itineraries. By consolidating the functions of Word documents, Excel spreadsheets, and static PDF quotes into a single web application, it enables teams to craft detailed day-by-day itineraries that are automatically priced and can be shared with clients for interactive feedback and approval, all without requiring any login on their part. Among its key offerings are a visual itinerary builder featuring reusable templates and AI-assisted planning, a comprehensive content library for lodges, activities, and parks, and an automatic cost-plus pricing engine that incorporates rate cards, meal plans, seasonal pricing, and various park fees. Additionally, it provides branded, mobile-friendly proposals that support client comments, PDF exports, and multiple languages, as well as a customer relationship management (CRM) system and collaborative workspaces for multiple users with a straightforward flat-rate pricing model. This modern solution serves as a compelling alternative to platforms like Tourwriter, Tourplan, Travefy, Wetu, and Safari Portal, catering to teams that aspire to create itineraries more quickly and develop high-quality proposals that effectively convert leads into bookings. Furthermore, Ratiba's intuitive interface and robust functionalities empower businesses to enhance their operational efficiency and client engagement significantly.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$49
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Pineapple Technologies

Country

United States

Website

www.pbsworld.com/services/tourbookingportal.aspx

Vendor Details

Company Name

Ratiba

Founded

2025

Country

Tanzania

Website

www.ratiba.io

Product Features

Tour Operator

Accommodation Booking No 
Activities Booking No 
Central Reservation System No 
Coach Booking No 
Custom Packages No 
Customer Management No 
GDS / OTA Integration No 
Itinerary Creation No 
Multi-Day Tours No 
Payment Processing No 
Price / Margin Management No 
Promotions Management No 
Quote Management No 
Reservations Management No 
Vendor Management No 
Website Management No 

Product Features

Travel Management

Approval Workflow No 
Expense Reporting No 
Mobile Access No 
Policy Management No 
Profile Management No 
Reminders No 
Restriction Management No 
Travel Booking No 
Travel Planning No 

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