Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Comprehensive Tour Management Software that encompasses Customer and Supplier Relationship Management (CRM & SRM). It allows for the creation of detailed customer profiles and the ability to develop and oversee standard packages for both FIT and GIT. Users can craft dynamic itineraries with a DIY approach while managing the complete inquiry life cycle. The software incorporates various elements such as hotels, sightseeing, car rentals, restaurants, transfers, guides, flights, cruises, trains, and visa arrangements. It enables pricing management based on departure dates, cities, plans, and offers up to ten cost levels, including special considerations for destinations like Goa and the Maldives. Follow-up interactions can be managed through multiple channels, including email, SMS, face-to-face meetings, and phone calls. Additionally, users can discard packages related to specific inquiries or customers, assess inquiry ratings (hot, warm, cold), and identify sources such as Google, Facebook, or referrals. The system also allows for the management of close dates, tracking of close days, and setting working hours for each task to enhance overall efficiency. This software is designed to streamline tour management processes and improve customer engagement significantly.
Description
Ratiba is a specialized software designed for safari operators, tour agencies, and destination management companies (DMCs) that streamlines the creation of proposals and itineraries. By consolidating the functions of Word documents, Excel spreadsheets, and static PDF quotes into a single web application, it enables teams to craft detailed day-by-day itineraries that are automatically priced and can be shared with clients for interactive feedback and approval, all without requiring any login on their part.
Among its key offerings are a visual itinerary builder featuring reusable templates and AI-assisted planning, a comprehensive content library for lodges, activities, and parks, and an automatic cost-plus pricing engine that incorporates rate cards, meal plans, seasonal pricing, and various park fees. Additionally, it provides branded, mobile-friendly proposals that support client comments, PDF exports, and multiple languages, as well as a customer relationship management (CRM) system and collaborative workspaces for multiple users with a straightforward flat-rate pricing model.
This modern solution serves as a compelling alternative to platforms like Tourwriter, Tourplan, Travefy, Wetu, and Safari Portal, catering to teams that aspire to create itineraries more quickly and develop high-quality proposals that effectively convert leads into bookings. Furthermore, Ratiba's intuitive interface and robust functionalities empower businesses to enhance their operational efficiency and client engagement significantly.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$49
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Pineapple Technologies
Country
United States
Website
www.pbsworld.com/services/tourbookingportal.aspx
Vendor Details
Company Name
Ratiba
Founded
2025
Country
Tanzania
Website
www.ratiba.io
Product Features
Tour Operator
Accommodation Booking
No
Activities Booking
No
Central Reservation System
No
Coach Booking
No
Custom Packages
No
Customer Management
No
GDS / OTA Integration
No
Itinerary Creation
No
Multi-Day Tours
No
Payment Processing
No
Price / Margin Management
No
Promotions Management
No
Quote Management
No
Reservations Management
No
Vendor Management
No
Website Management
No
Product Features
Travel Management
Approval Workflow
No
Expense Reporting
No
Mobile Access
No
Policy Management
No
Profile Management
No
Reminders
No
Restriction Management
No
Travel Booking
No
Travel Planning
No