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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Comprehensive Tour Management Software that encompasses Customer and Supplier Relationship Management (CRM & SRM). It allows for the creation of detailed customer profiles and the ability to develop and oversee standard packages for both FIT and GIT. Users can craft dynamic itineraries with a DIY approach while managing the complete inquiry life cycle. The software incorporates various elements such as hotels, sightseeing, car rentals, restaurants, transfers, guides, flights, cruises, trains, and visa arrangements. It enables pricing management based on departure dates, cities, plans, and offers up to ten cost levels, including special considerations for destinations like Goa and the Maldives. Follow-up interactions can be managed through multiple channels, including email, SMS, face-to-face meetings, and phone calls. Additionally, users can discard packages related to specific inquiries or customers, assess inquiry ratings (hot, warm, cold), and identify sources such as Google, Facebook, or referrals. The system also allows for the management of close dates, tracking of close days, and setting working hours for each task to enhance overall efficiency. This software is designed to streamline tour management processes and improve customer engagement significantly.

Description

Is it true that only OTAs have the capability to manage and interact with their clientele? Our platform offers an extensive customer information system where you can record all pertinent details about your clients, such as contact information, passport and visa data, frequent flyer points, as well as their preferred seats and meal choices. With this comprehensive data at your fingertips, you will consistently stay ahead in ensuring customer satisfaction! Rainbow CTM consolidates all your bookings, whether from GDS or non-GDS sources like hotels, tours, activities, insurance, and more, into a single accessible platform to facilitate seamless follow-ups and successful closures with your clients. Are you exhausted from navigating new suppliers or questioning whether your team is utilizing the appropriate ones? There’s no need for concern; we boast a network of over 2,000 suppliers spanning various categories, including air travel, accommodations, holidays, insurance, and Forex, available worldwide. Additionally, we provide exclusive offers to help you present the best deals to your customers, enhancing your service even further! Ultimately, our goal is to empower your business to thrive in a competitive market.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Kairos Terminal No 

Integrations

Kairos Terminal Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$19.88 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Pineapple Technologies

Country

United States

Website

www.pbsworld.com/services/tourbookingportal.aspx

Vendor Details

Company Name

Rainbow CTM

Country

India

Website

www.rainbowctm.com

Product Features

Tour Operator

Accommodation Booking No 
Activities Booking No 
Central Reservation System No 
Coach Booking No 
Custom Packages No 
Customer Management No 
GDS / OTA Integration No 
Itinerary Creation No 
Multi-Day Tours No 
Payment Processing No 
Price / Margin Management No 
Promotions Management No 
Quote Management No 
Reservations Management No 
Vendor Management No 
Website Management No 

Product Features

Travel Agency

Central Reservation System No 
Customer Database No 
Flight Booking No 
GDS / OTA Integration No 
Itinerary Creation No 
Marketing Management No 
Payment Processing No 
Promotions Management No 
Quote Management No 
Rental Car Reservations No 
Single / Group Reservations No 

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