Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Comprehensive Tour Management Software that encompasses Customer and Supplier Relationship Management (CRM & SRM). It allows for the creation of detailed customer profiles and the ability to develop and oversee standard packages for both FIT and GIT. Users can craft dynamic itineraries with a DIY approach while managing the complete inquiry life cycle. The software incorporates various elements such as hotels, sightseeing, car rentals, restaurants, transfers, guides, flights, cruises, trains, and visa arrangements. It enables pricing management based on departure dates, cities, plans, and offers up to ten cost levels, including special considerations for destinations like Goa and the Maldives. Follow-up interactions can be managed through multiple channels, including email, SMS, face-to-face meetings, and phone calls. Additionally, users can discard packages related to specific inquiries or customers, assess inquiry ratings (hot, warm, cold), and identify sources such as Google, Facebook, or referrals. The system also allows for the management of close dates, tracking of close days, and setting working hours for each task to enhance overall efficiency. This software is designed to streamline tour management processes and improve customer engagement significantly.
Description
Is it true that only OTAs have the capability to manage and interact with their clientele? Our platform offers an extensive customer information system where you can record all pertinent details about your clients, such as contact information, passport and visa data, frequent flyer points, as well as their preferred seats and meal choices. With this comprehensive data at your fingertips, you will consistently stay ahead in ensuring customer satisfaction! Rainbow CTM consolidates all your bookings, whether from GDS or non-GDS sources like hotels, tours, activities, insurance, and more, into a single accessible platform to facilitate seamless follow-ups and successful closures with your clients. Are you exhausted from navigating new suppliers or questioning whether your team is utilizing the appropriate ones? There’s no need for concern; we boast a network of over 2,000 suppliers spanning various categories, including air travel, accommodations, holidays, insurance, and Forex, available worldwide. Additionally, we provide exclusive offers to help you present the best deals to your customers, enhancing your service even further! Ultimately, our goal is to empower your business to thrive in a competitive market.
API Access
Has API
No
API Access
Has API
No
Integrations
Kairos Terminal
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$19.88 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Pineapple Technologies
Country
United States
Website
www.pbsworld.com/services/tourbookingportal.aspx
Vendor Details
Company Name
Rainbow CTM
Country
India
Website
www.rainbowctm.com
Product Features
Tour Operator
Accommodation Booking
No
Activities Booking
No
Central Reservation System
No
Coach Booking
No
Custom Packages
No
Customer Management
No
GDS / OTA Integration
No
Itinerary Creation
No
Multi-Day Tours
No
Payment Processing
No
Price / Margin Management
No
Promotions Management
No
Quote Management
No
Reservations Management
No
Vendor Management
No
Website Management
No
Product Features
Travel Agency
Central Reservation System
No
Customer Database
No
Flight Booking
No
GDS / OTA Integration
No
Itinerary Creation
No
Marketing Management
No
Payment Processing
No
Promotions Management
No
Quote Management
No
Rental Car Reservations
No
Single / Group Reservations
No