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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Pier39 AI turns the order confirmation page into a revenue channel for online stores. Once a shopper completes a purchase, the platform shows offers paid for by other brands. Acting on one of those offers earns the shopper credit to spend with the store they just bought from, which gives them a reason to return. The merchant pays nothing. Advertisers cover the cost, so store owners add income per order without discounting products or reworking their own promotions. Every offer is reviewable, and any category that competes with the store's own catalog can be excluded. Setup on Shopify takes a few minutes and needs no development work. Wix, WooCommerce, Salesforce Commerce, Adobe Commerce, and Webflow are also supported. More than 1,500 stores and over 150 advertisers currently use the network. Aimed at direct-to-consumer brands and retailers tracking revenue per order and repeat purchase rate.

Description

Enhance the customer journey right up to their doorstep by leveraging Route, which allows brands to strategically manage their post-purchase interactions through features like visual order tracking, package protection, and simple claim-filing processes, along with the innovative universal order history. As e-commerce continues to dominate, refining each step of the customer experience is crucial for gaining a competitive edge, yet many brands have not yet focused on optimizing the post-purchase phase. Route not only helps brands take charge of their post-purchase processes from the moment of checkout to delivery, but it also fosters brand loyalty among customers, turning them into advocates. At checkout, customers can easily opt for Route+ to enhance their orders with package protection, facilitating quick refunds and reorders with just a click. This streamlined approach significantly minimizes customer effort and ensures a smoother claims experience, ultimately enriching the overall shopping experience. By prioritizing these enhancements, brands can build stronger connections with their customers and cultivate lasting relationships.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

Shopify Yes 
WooCommerce Yes 
Adobe Commerce Yes 
AmmoReady No 
Appbrew No 
Flip No 
Magento No 
Prive No 
Rokt Catalog No 
Salesforce Agentforce Commerce Yes 
ShipCalm No 
Webflow Yes 
Wix Yes 
Wufoo No 

Integrations

Shopify Yes 
WooCommerce Yes 
Adobe Commerce No 
AmmoReady Yes 
Appbrew Yes 
Flip Yes 
Magento Yes 
Prive Yes 
Rokt Catalog Yes 
Salesforce Agentforce Commerce No 
ShipCalm Yes 
Webflow No 
Wix No 
Wufoo Yes 

Pricing Details

Free
Free to install. Merchants earn revenue on every transaction.
Free Trial Yes 
Free Version No 

Pricing Details

Cost to Customer:1% of total cart
Cost to Merchant: Free
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Pier39 AI

Founded

2024

Country

United States

Website

pier39.ai

Vendor Details

Company Name

Route

Founded

2018

Country

United States

Website

route.com/merchants/

Product Features

Product Features

Customer Experience

Action Management No 
Analytics No 
Customer Segmentation No 
Dashboard Yes 
Feedback Management No 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management No 
Text Analysis No 
Trend Analysis No 

Order Management

Back Order Management No 
Catalog Management No 
Inventory Management No 
Order Entry No 
Order Fulfillment No 
Order Tracking Yes 
Recurring Orders No 
Returns Management No 
Shipping Management No 
Special Order Management No 

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