Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
PhoneIQ, the leading Phone System and Call Center platform for companies using Salesforce.
We provide our customers with a unified suite for communications that brings together telephony, power dialing, SMS, inbound call handling, and much more into one easy-to-use system that runs on Salesforce.
Description
Our comprehensive business phone systems can be deployed on-premises, as virtual solutions, or through a hybrid model. Regardless of your chosen method, all systems utilize the same software, ensuring that you enjoy a consistent array of robust features, user-friendly operation, and a seamless user experience. For maximum convenience, you can opt for a fully hosted and managed Zultys MX system, which offers tailored packages for standard users, advanced features for enhanced unified communications, and integrated contact center options that are perfect for customer service, sales, and support teams. Additionally, the Zultys MXvirtual serves as a fully integrated unified communication solution and IP phone system, designed as a VMware-ready virtual appliance. This innovative and scalable solution combines voice, video, data, and mobility to enhance collaboration and communication for businesses of all sizes, ultimately streamlining operations and improving efficiency. With the flexibility to adapt to various business needs, our systems are geared towards fostering growth and connectivity in a dynamic business environment.
API Access
Has API
No
API Access
Has API
No
Integrations
Azure Marketplace
No
SIP.US
No
Salesforce
Yes
Salesforce Agentforce Health
Yes
Salesforce Agentforce Service
Yes
VMware Cloud
No
Integrations
Azure Marketplace
Yes
SIP.US
Yes
Salesforce
No
Salesforce Agentforce Health
No
Salesforce Agentforce Service
No
VMware Cloud
Yes
Pricing Details
$25 per user per month
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
PhoneIQ
Founded
2018
Country
United States
Website
www.phoneiq.co
Vendor Details
Company Name
Zultys
Founded
2001
Country
United States
Website
www.zultys.com/business-phone-systems/
Product Features
Auto Dialer
Call Center Management
Yes
Call Recording
Yes
Call Reporting
Yes
Call Scripting
Yes
Lead Management
Yes
Power Dialer
Yes
Predictive Dialer
No
Preview Dialer
Yes
Progressive Dialer
Yes
Surveys
Yes
Business Phone Systems
Call Logging
Yes
Call Monitoring
Yes
Call Recording
Yes
Call Routing
Yes
Employee Directory
Yes
IVR / Voice Recognition
Yes
Mobile Access
Yes
Virtual Call Center
Yes
Web Conferencing
Yes
Call Center
Blended Call Center
Yes
Call Logging
Yes
Call Recording
Yes
Call Scripting
Yes
Campaign Management
Yes
Database
No
Escalation Management
Yes
IVR / Voice Recognition
Yes
Inbound Call Center
Yes
Manual Dialer
Yes
Outbound Call Center
Yes
Predictive Dialer
No
Progressive Dialer
Yes
Queue Management
Yes
Real-time Chat
Yes
Reporting/Analytics
Yes
Cloud PBX
Call Recording
Yes
Call Routing
Yes
IVR / Voice Recognition
Yes
Ring Groups
Yes
SIP Trunking
Yes
Virtual Extensions
Yes
Web Conferencing
Yes
Product Features
Call Center
Blended Call Center
No
Call Logging
No
Call Recording
No
Call Scripting
No
Campaign Management
No
Database
No
Escalation Management
No
IVR / Voice Recognition
No
Inbound Call Center
No
Manual Dialer
No
Outbound Call Center
No
Predictive Dialer
No
Progressive Dialer
No
Queue Management
No
Real-time Chat
No
Reporting/Analytics
No