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Average Ratings 0 Ratings

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Description

PhoneBurner, a powerful dialer and sales-acceleration platform, helps B2B and B2C sales teams engage in more quality conversations with their contacts. Now with ARMOR – the most comprehensive spam protection solution and answer rate solution that is done for you. PhoneBurner's average answer rate is >10%. This means that millions of conversations are powered by PhoneBurner, with no awkward pauses and connection delays. PhoneBurner combines calls, emails, and SMS to handle time-consuming tasks, such as leaving voicemails, sending email, logging calls, or performing post-call workflows. Reps spend most of their time closing deals and talking. Manage your entire team with one dashboard. Access cutting-edge analytics and reporting, automatically distribute leads, coach and monitor reps in real time, and ensure KPIs trend in the right direction. Teams rave about the productivity gains, ease of use and answer rates, as well as the commitment-free packages. PhoneBurner is free to try today.

Description

Reclaim valuable hours of productivity by enhancing your communication with prospects and customers efficiently. This process starts by logging information directly within Salesforce, allowing you to connect with customers and prospects instantly just by clicking on their phone numbers. While on the call, you can easily find answers, review call history, jot down notes, and finalize important details without needing to switch between different apps or devices. Say goodbye to sticky notes and scribbles on napkins, as you can now streamline your sales operations with features like automatic call logging, voicemail drop, and quick-access call lists, enabling faster connections to your leads and contacts. Establish greater trust with customers by ensuring that incoming calls are directed to a personal, dedicated number and voicemail system. With Salesforce Sales Dialer, you gain access to an outbound calling solution that can also include inbound calling capabilities. Furthermore, you only need to pay for the total minutes used by your organization, conveniently purchased in blocks of 1,000 minutes, keeping your costs manageable while maximizing efficiency. In this way, sales teams can focus more on building relationships and closing deals rather than getting bogged down by administrative tasks.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Salesforce Yes 
BombBomb Yes 
Constant Contact Yes 
Google Contacts Yes 
HubSpot CRM Yes 
HubSpot Data Hub Yes 
HubSpot Marketing Hub Yes 
Keap Yes 
Microsoft Dynamics 365 Yes 
Microsoft Exchange Yes 
Microsoft Outlook Yes 
OutreachCRM Yes 
Pipedrive Yes 
RingCentral RingCX Yes 
Stackreaction Yes 
Sugar Sell Yes 
Twistellar DASH No 
Wufoo Yes 
Zoho CRM Plus Yes 
monday AI work platform Yes 

Integrations

Salesforce Yes 
BombBomb No 
Constant Contact No 
Google Contacts No 
HubSpot CRM No 
HubSpot Data Hub No 
HubSpot Marketing Hub No 
Keap No 
Microsoft Dynamics 365 No 
Microsoft Exchange No 
Microsoft Outlook No 
OutreachCRM No 
Pipedrive No 
RingCentral RingCX No 
Stackreaction No 
Sugar Sell No 
Twistellar DASH Yes 
Wufoo No 
Zoho CRM Plus No 
monday AI work platform No 

Pricing Details

$149/month/user
Unlimited dialing - from $149 per month

Volume discounts available for teams based on team size. Admin account is free unless engaged in dialing.
Free Trial Yes 
Free Version No 

Pricing Details

$5 per user per month
Inbound: $5 per user per month
Outbound $25 per user per month
$15 per block of 1,000 minutes
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

PhoneBurner

Founded

2009

Country

United States

Website

www.phoneburner.com

Vendor Details

Company Name

Salesforce

Founded

1999

Country

United States

Website

www.salesforce.com

Product Features

Auto Dialer

Call Center Management Yes 
Call Recording Yes 
Call Reporting Yes 
Call Scripting Yes 
Lead Management Yes 
Power Dialer Yes 
Predictive Dialer No 
Preview Dialer Yes 
Progressive Dialer Yes 
Surveys No 

Call Center

Blended Call Center No 
Call Logging Yes 
Call Recording Yes 
Call Scripting Yes 
Campaign Management Yes 
Database No 
Escalation Management No 
IVR / Voice Recognition No 
Inbound Call Center Yes 
Manual Dialer No 
Outbound Call Center Yes 
Predictive Dialer No 
Progressive Dialer Yes 
Queue Management No 
Real-time Chat Yes 
Reporting/Analytics Yes 

Call Recording

Archiving Yes 
Call Sharing No 
Distributed Call Recording No 
Event Triggered Recording No 
File Transfer No 
Instant Retrieval Yes 
On-Demand Recording Yes 
Recording Bookmarking No 
Scheduled Recording No 
Screen Activity Recording No 
Video Call Recording No 

Contact Management

Activity Management Yes 
Appointment Management Yes 
Contact Database Yes 
Contact History Yes 
Contact Import/Export Yes 
Customer Pipeline No 
Email Marketing Yes 
Group Management Yes 
Interaction Tracking Yes 
Lead Management Yes 
Prospecting Tools Yes 
Sales Pipeline Management Yes 
Search / Filter Yes 
Segmentation Yes 
Shared Contacts Yes 
Social Media Integration No 

Email Tracking

A/B Testing No 
Audience Segmentation Yes 
Campaign Management Yes 
Event-Based Notifications No 
Location Tracking No 
Team Management No 

Inside Sales

Auto-Dialing Yes 
Call List Management Yes 
Call Recording Yes 
Campaign Management Yes 
Dashboard Yes 
Data Management Yes 
Lead Capture No 
Lead Distribution Yes 
Lead Scoring Yes 
Performance Management Yes 

Predictive Dialer

Call Monitoring Yes 
Call Recording Yes 
Call Results Yes 
Call Transfer Yes 
Callback Scheduling Yes 
Campaign Specific Caller ID Yes 
Contact Management Yes 
FCC Compliance Yes 
FTC Compliance Yes 
Lead Capture No 
Lead Management Yes 

Sales Acceleration

CPQ No 
Campaign Management Yes 
Dialer Yes 
Email Sequencing Yes 
Email Templates Yes 
Email Tracking Yes 
List Building Yes 
Meeting Scheduler Yes 
Predictive Analytics No 
Reporting Yes 
Sales Gamification Yes 
Sales Intelligence Yes 
Sales Workflow Management Yes 

Sales Enablement

Collaboration No 
Contact Management Yes 
Content Management Yes 
Document Management Yes 
Goals / Quota Management Yes 
Lead Management Yes 
Meeting Management Yes 
Performance Management Yes 
Presentation Management No 
Proposal Management No 
Territory Management No 
Training Management No 

Product Features

Auto Dialer

Call Center Management No 
Call Recording No 
Call Reporting No 
Call Scripting No 
Lead Management No 
Power Dialer No 
Predictive Dialer No 
Preview Dialer No 
Progressive Dialer No 
Surveys No 

Sales Engagement

CRM Integration No 
Call Scripts / Call Steps No 
Email Sequences No 
Email Tracking / Automation No 
Lead Management No 
Reporting / Analytics No 
Sales / Voice Dialer No 
Sales Automation No 
Search No 
Task Management No 
Templates No 
Workflow Management No 

Alternatives

Alternatives

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