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Description

The Phone EVE basic version is a straightforward telephony software designed for auto dialing, voicemail recording, caller ID detection, contact management, and call log oversight. For over twenty years, VoiceCTI Communications Inc. has been at the forefront of developing computer telephony integration (CTI) applications and products. With a team of experienced developers, the company provides affordable, user-friendly applications that seamlessly integrate into both work and personal PCs and phone setups. The basic version of Phone EVE is available for free and has no expiration date. Users need a PC running Windows, a headset or analog handset, and a telephony device to meet the minimum requirements. For optimal voice quality and a robust telephony experience, it is recommended to use a TAPI compliant telephony device. Currently, the software supports Way2call Hi-Phone Desktop products. It's important to note the distinction between voice modems and telephony devices. While the basic Phone EVE version handles a single line, more advanced versions can accommodate up to four analog lines, making it versatile for various user needs. As technology evolves, VoiceCTI continuously seeks to enhance its offerings to better serve its clients.

Description

Sabienzia revolutionizes telephony by transforming it into intelligent communication, enabling businesses to make data-driven decisions based on metrics, context, and meaning, all while streamlining workflows through automation. With over ten years of experience in offering cloud telephony solutions, Sabienzia enhances customer service for established firms in the travel, automotive, and e-commerce industries around the globe, utilizing a completely GDPR-compliant infrastructure that is entirely hosted in Europe, ensuring the highest level of PCI security. In just a few minutes, you can establish a fully customizable cloud-based customer service system to effectively engage with your international audience. Our goal is to create a centralized platform that empowers your users to deliver a more personalized, meaningful, and empathetic experience to customers from any location. You can initiate the cloud contact center solution for your business in just one minute without any installations required. By leveraging the appropriate channels and metrics, you can maintain a closer connection with your customers, remote agents, and employees, fostering a more collaborative environment. This seamless integration allows for improved communication and service efficiency, ultimately leading to enhanced customer satisfaction.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Freshdesk No 
Salesforce No 
Zendesk No 

Integrations

Freshdesk Yes 
Salesforce Yes 
Zendesk Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

€10 per user per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

VoiceCTI Communications

Website

www.voicecti.com

Vendor Details

Company Name

Sabienzia Technologies

Founded

2009

Country

Germany

Website

sabienzia.com

Product Features

Telephony

Auto-Dialer No 
Call Center Management No 
Call Monitoring No 
Contact Management No 
IVR / Voice Recognition No 
Inbound Reporting No 
Outbound Reporting No 
Predictive Dialer No 
Telemarketing Management No 
VoIP No 
Voice & Data Integration No 

Product Features

Cloud PBX

Call Recording Yes 
Call Routing Yes 
IVR / Voice Recognition Yes 
Ring Groups No 
SIP Trunking No 
Virtual Extensions Yes 
Web Conferencing No 

Telephony

Auto-Dialer No 
Call Center Management Yes 
Call Monitoring Yes 
Contact Management No 
IVR / Voice Recognition Yes 
Inbound Reporting No 
Outbound Reporting No 
Predictive Dialer No 
Telemarketing Management No 
VoIP Yes 
Voice & Data Integration No 

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