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features
design
support

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Write a Review

Description

Pepper Cloud is the best AI-powered Sales CRM software for small and mid-sized businesses. The platform integrates popular messaging channels like WhatsApp and Facebook to allow users to connect with customers and leads through their preferred communication channels. The CRM software includes features for managing sales pipelines, which allow users to customize stages and see real-time information about their sales activities. Pepper Cloud includes automation features to eliminate repetitive tasks. It also integrates with business tools such as Mailchimp, Xero and Zoom. The analytics dashboard gives users insights into their business performance. Pepper Cloud allows users to manage lead management, account tracking and nurturing, revenue forecasting, campaign tracking, customer interaction tracking, and sales pipeline visualization. With its generative AI technology, AssistAI, it elevates sales productivity by auto-capturing and nurturing leads, automating the chat flows, managing tasks and activities, and more—all with precision and ease. Its no-code AssistAI chatbot can be deployed across multiple channels to handle customer queries instantly, escalate complex issues to human agents, and deliver 24/7 customer support.

Description

Mobile can be used to improve customer journeys and increase revenue. Beautifully designed, merchant-branded apps for hospitality businesses that allow them to use mobile ordering, payment, loyalty, and more. Our apps are simple and engaging for customers. They also improve operational efficiency and brand loyalty, which will help you make more money. Pepper's apps can be used independently or integrated seamlessly with your EPOS, allowing you to maximize revenue and operational efficiency. Check out our key partners and integrations, who are experts in POS/payments, loyalty, CRM, and other areas.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Access EPoS No 
Aircall Yes 
Clay No 
Facebook Yes 
Google Calendar Yes 
Google Forms Yes 
Google Sheets Yes 
Google Workspace Yes 
Instagram Yes 
Instagram Ads Yes 
Jira Yes 
Mailchimp Yes 
Meta Ads Yes 
QuickBooks Accountants Yes 
Shopify Yes 
Square Appointments No 
Square POS No 
Square Payments No 
Square Payroll No 
WhatsApp Yes 

Integrations

Access EPoS Yes 
Aircall No 
Clay Yes 
Facebook No 
Google Calendar No 
Google Forms No 
Google Sheets No 
Google Workspace No 
Instagram No 
Instagram Ads No 
Jira No 
Mailchimp No 
Meta Ads No 
QuickBooks Accountants No 
Shopify No 
Square Appointments Yes 
Square POS Yes 
Square Payments Yes 
Square Payroll Yes 
WhatsApp No 

Pricing Details

Quote Based
Free Trial Yes 
Free Version No 

Pricing Details

$89.00/month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Pepper Cloud

Founded

2017

Country

Singapore

Website

peppercloud.com

Vendor Details

Company Name

PepperHQ

Founded

2013

Country

United Kingdom

Website

www.pepperhq.com

Product Features

CRM

Calendar/Reminder System Yes 
Call Logging Yes 
Document Storage Yes 
Email Marketing Yes 
Internal Chat Integration Yes 
Lead Scoring Yes 
Marketing Automation Integration Yes 
Mobile Access Yes 
Quotes / Proposals Yes 
Segmentation Yes 
Social Media Integration Yes 
Task Management Yes 
Territory Management Yes 

Product Features

Online Ordering

Integrated Gift Cards No 
Menu / Product View Yes 
Mobile Ordering Yes 
Push Notifications No 
Reporting / Analytics Yes 
Rewards / Loyalty Program Yes 
Secure Payment Processing Yes 
Store Locator No 
White-Label No 

Restaurant Management

Billing & Invoicing Yes 
Built-in Accounting Yes 
Employee Management Yes 
Food Costing No 
Inventory Management No 
Kitchen Management Yes 
Menu Management Yes 
Payroll Management No 
Point of Sale (POS) Yes 
Reporting/Analytics Yes 
Reservations Management Yes 
Sales Tracking Yes 
Table Management Yes 
Wait List Management Yes 
Waitstaff Management Yes 

Alternatives

Alternatives

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