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Description
This comprehensive travel agency software solution offers multilingual documentation for quotes and invoices. It also includes receipts, etickets, confirmations and vouchers.
It has a GL-based Budget Module, XML/web services integration with third parties and seamless integration with payment Gateways like Sage Pay. Worldpay. Wirecard. Mpesa. With auto-reconciliation.
The system includes staff commission and sliding/affiliate modules, AI-triggered automatic IATA BSP reconcilement, multi-branch accounting and business areas, B2B/Agent Management, BedBank and supplier integration.
It allows for booking retrieval through third-party integration with all GDS and NDC. Other features include automatic booking creation and cancellation, refund and void processing, bank reconciliation, GL upload using Excel, schedulers of reports, hotel inventory uploading and booking, ABTA report generation, currency revaluation and FIT/group packages.
Description
Zeal Connect is revolutionizing travel management by leveraging AI-driven automation to enhance and streamline two essential areas: Hotel Reconfirmation and Travel Desk Operations.
For Zeal Reconfirmation, our intelligent assistant proactively reaches out to hotels 48-72 hours prior to guest check-in via phone or email, utilizing the local language and adhering to the hotel's operational hours. It diligently follows up until a confirmation is received, identifies high-risk reservations, and ensures that your booking systems are continuously updated in real time.
In the case of Zeal Desk, our AI-enhanced platform serves as a supportive ally for travel enterprises. It efficiently categorizes changes to bookings, cancellations, and special requests, intelligently directs them, prioritizes urgent issues, and provides rapid multilingual assistance. This innovative approach not only increases operational efficiency but also significantly enhances the overall customer experience.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Screenshots View All
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Integrations
No details available.
Integrations
No details available.
Pricing Details
£350/month - 5 Users
Free Trial
Yes
Free Version
No
Pricing Details
$1 per call
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Penguin Commercial Limited
Founded
1998
Country
United Kingdom
Website
www.penguininc.com
Vendor Details
Company Name
Zeal Connect
Founded
2024
Country
India
Website
zealconnect.com
Product Features
Travel Agency
Central Reservation System
No
Customer Database
No
Flight Booking
No
GDS / OTA Integration
No
Itinerary Creation
No
Marketing Management
No
Payment Processing
No
Promotions Management
No
Quote Management
No
Rental Car Reservations
No
Single / Group Reservations
No
Product Features
Travel Agency
Central Reservation System
No
Customer Database
No
Flight Booking
No
GDS / OTA Integration
No
Itinerary Creation
No
Marketing Management
No
Payment Processing
No
Promotions Management
No
Quote Management
No
Rental Car Reservations
No
Single / Group Reservations
No