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Average Ratings 0 Ratings

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Description

This comprehensive travel agency software solution offers multilingual documentation for quotes and invoices. It also includes receipts, etickets, confirmations and vouchers. It has a GL-based Budget Module, XML/web services integration with third parties and seamless integration with payment Gateways like Sage Pay. Worldpay. Wirecard. Mpesa. With auto-reconciliation. The system includes staff commission and sliding/affiliate modules, AI-triggered automatic IATA BSP reconcilement, multi-branch accounting and business areas, B2B/Agent Management, BedBank and supplier integration. It allows for booking retrieval through third-party integration with all GDS and NDC. Other features include automatic booking creation and cancellation, refund and void processing, bank reconciliation, GL upload using Excel, schedulers of reports, hotel inventory uploading and booking, ABTA report generation, currency revaluation and FIT/group packages.

Description

Zeal Connect is revolutionizing travel management by leveraging AI-driven automation to enhance and streamline two essential areas: Hotel Reconfirmation and Travel Desk Operations. For Zeal Reconfirmation, our intelligent assistant proactively reaches out to hotels 48-72 hours prior to guest check-in via phone or email, utilizing the local language and adhering to the hotel's operational hours. It diligently follows up until a confirmation is received, identifies high-risk reservations, and ensures that your booking systems are continuously updated in real time. In the case of Zeal Desk, our AI-enhanced platform serves as a supportive ally for travel enterprises. It efficiently categorizes changes to bookings, cancellations, and special requests, intelligently directs them, prioritizes urgent issues, and provides rapid multilingual assistance. This innovative approach not only increases operational efficiency but also significantly enhances the overall customer experience.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

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Screenshots View All

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Integrations

No details available.

Integrations

No details available.

Pricing Details

£350/month - 5 Users
Free Trial Yes 
Free Version No 

Pricing Details

$1 per call
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Penguin Commercial Limited

Founded

1998

Country

United Kingdom

Website

www.penguininc.com

Vendor Details

Company Name

Zeal Connect

Founded

2024

Country

India

Website

zealconnect.com

Product Features

Travel Agency

Central Reservation System No 
Customer Database No 
Flight Booking No 
GDS / OTA Integration No 
Itinerary Creation No 
Marketing Management No 
Payment Processing No 
Promotions Management No 
Quote Management No 
Rental Car Reservations No 
Single / Group Reservations No 

Product Features

Travel Agency

Central Reservation System No 
Customer Database No 
Flight Booking No 
GDS / OTA Integration No 
Itinerary Creation No 
Marketing Management No 
Payment Processing No 
Promotions Management No 
Quote Management No 
Rental Car Reservations No 
Single / Group Reservations No 

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