Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Pendo Feedback (formerly Receptive) Complete demand intelligence for the product. Create what your most valuable customers want most. At scale, capture and prioritize customer feature requests. Get clear information about the best places to optimize your product and user experience in each segment. To eliminate the guesswork from product planning and prioritization, quantify revenue opportunities. Identify common needs and gather feedback by feature, customer type, and user cohort. To facilitate consensus on priorities and better allocate developer and designer time, share reports. Align business priorities with demand and allocate resources to meet demand. Customers should know that their feedback was taken into consideration. Keep customers informed about the status of their requests, such as when they were delivered and whether any are still in progress.
Description
Producter is a comprehensive tool designed for product management that facilitates the collection of customer feedback, task management, roadmap tracking, and communication updates for product-oriented companies. This platform serves as a collaborative hub for both technical and non-technical teams, enhancing the visibility of product management processes. As the pandemic altered traditional working dynamics, product teams found themselves dispersed, leading to a surge in alignment meetings with customer-facing departments, constant Slack messages, and an overwhelming number of follow-ups that drained time and resources. In this context, Producter empowers both product and customer-facing teams to make well-informed decisions driven by customer insights. With a single click, users can seamlessly associate valuable customer feedback with specific tasks, ensuring that customers are kept in the loop regarding the status of their feedback. This automated notification system reassures customers that their input is acknowledged and being acted upon. Furthermore, all teams can collaboratively build their roadmaps, making them accessible to colleagues and customers alike, which helps unify everyone around a shared product vision and fosters a more engaged community. In this way, Producter not only streamlines workflows but also strengthens relationships between product teams and their customers.
API Access
Has API
No
API Access
Has API
No
Integrations
Slack
Yes
Agentforce 360 for Nonprofits
Yes
Atlassian Insight
No
Convert Experiences
Yes
GitHub
No
Intercom
No
Zendesk
No
Integrations
Slack
Yes
Agentforce 360 for Nonprofits
No
Atlassian Insight
Yes
Convert Experiences
No
GitHub
Yes
Intercom
Yes
Zendesk
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$9 per user per month
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Pendo
Founded
2013
Country
United States
Website
www.pendo.io/product/feedback/
Vendor Details
Company Name
Producter
Founded
2021
Country
Estonia
Website
producter.co
Product Features
Idea Management
Activity Dashboard
Yes
Brainstorming
No
Collaboration
Yes
Creator Tracking
Yes
Idea Ranking
Yes
Project Tracking
No
Status Tracking
Yes
Product Management
Collaboration
Yes
Feedback Collection
Yes
Idea Management
Yes
Milestone Tracking
Yes
Prioritization
Yes
Product Roadmapping
Yes
Release Management
Yes
Requirements Management
Yes
Resource Management
No
Workflow Management
Yes
Product Roadmap
Collaboration
Yes
Content Import / Export
Yes
Diagramming
No
Drag & Drop
Yes
Feature Management
Yes
Milestone Tracking
No
Prioritization
Yes
Requirements Management
Yes
Workflow Management
Yes
Product Features
Product Management
Collaboration
No
Feedback Collection
No
Idea Management
No
Milestone Tracking
No
Prioritization
No
Product Roadmapping
No
Release Management
No
Requirements Management
No
Resource Management
No
Workflow Management
No
Task Management
Collaboration
No
Create Subtasks
No
Gamification
No
Gantt Charts
No
Mobile Access
No
Percent-Complete Tracking
No
Progress Tracking
No
Recurring Tasks
No
Reporting/Analytics
No
Spreadsheet View
No
Task Board View
No
Task Planning
No
Task Scheduling
No
Task Tracking
No
Time Tracking
No
To-Do List View
No