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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Pendo Feedback (formerly Receptive) Complete demand intelligence for the product. Create what your most valuable customers want most. At scale, capture and prioritize customer feature requests. Get clear information about the best places to optimize your product and user experience in each segment. To eliminate the guesswork from product planning and prioritization, quantify revenue opportunities. Identify common needs and gather feedback by feature, customer type, and user cohort. To facilitate consensus on priorities and better allocate developer and designer time, share reports. Align business priorities with demand and allocate resources to meet demand. Customers should know that their feedback was taken into consideration. Keep customers informed about the status of their requests, such as when they were delivered and whether any are still in progress.

Description

ProdCamp is a platform for user feedback management that allows businesses to collect and analyze feedback. 1. Collect feedback from multiple channels (Intercom and email forward, public roadmap, embeddable widget, Google Chrome extension, email forward, email agenda, public roadmap, email forward) 2. Based on Salesforce's $ data and votes, analyze and prioritize which building projects to build next. 3. Push to Jira and GitLab 4. Close the feedback loop

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Slack Yes 
Agentforce 360 for Nonprofits Yes 
Convert Experiences Yes 
GitLab No 
Intercom No 
Jira No 
Salesforce No 

Integrations

Slack Yes 
Agentforce 360 for Nonprofits No 
Convert Experiences No 
GitLab Yes 
Intercom Yes 
Jira Yes 
Salesforce Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$29/month
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Pendo

Founded

2013

Country

United States

Website

www.pendo.io/product/feedback/

Vendor Details

Company Name

ProdCamp

Founded

2020

Country

Estonia

Website

www.prodcamp.com

Product Features

Idea Management

Activity Dashboard Yes 
Brainstorming No 
Collaboration Yes 
Creator Tracking Yes 
Idea Ranking Yes 
Project Tracking No 
Status Tracking Yes 

Product Management

Collaboration Yes 
Feedback Collection Yes 
Idea Management Yes 
Milestone Tracking Yes 
Prioritization Yes 
Product Roadmapping Yes 
Release Management Yes 
Requirements Management Yes 
Resource Management No 
Workflow Management Yes 

Product Roadmap

Collaboration Yes 
Content Import / Export Yes 
Diagramming No 
Drag & Drop Yes 
Feature Management Yes 
Milestone Tracking No 
Prioritization Yes 
Requirements Management Yes 
Workflow Management Yes 

Product Features

Customer Feedback

Alerts / Notifications Yes 
Behavior Analytics No 
Bug Reports Yes 
Community Feedback Tools Yes 
Live Chat No 
Negative Feedback Management Yes 
Net Promoter Score (NPS) Yes 
Screenshot / Screen Capture Yes 
Surveys No 
User Testing Tools No 
Video Feedback No 
Visual Feedback Tools No 
Voice of the Customer (VoC) Yes 
Website Feedback Yes 

Experience Management

Action Management No 
Analytics No 
Customer Segmentation No 
Dashboard No 
Feedback Management No 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management No 
Text Analysis No 
Trend Analysis No 

Product Management

Collaboration No 
Feedback Collection No 
Idea Management No 
Milestone Tracking No 
Prioritization No 
Product Roadmapping No 
Release Management No 
Requirements Management No 
Resource Management No 
Workflow Management No 

Product Roadmap

Collaboration No 
Content Import / Export No 
Diagramming No 
Drag & Drop No 
Feature Management No 
Milestone Tracking No 
Prioritization No 
Requirements Management No 
Workflow Management No 

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Alternatives

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