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Description
A product recall significantly influences customer satisfaction, which underscores the necessity for manufacturers to handle the recall process with utmost efficiency. Effective management hinges on transparent and timely communication with all relevant parties, such as regulatory bodies, retailers, customers, and various internal departments. The primary challenge lies in executing recalls swiftly while preserving high levels of customer satisfaction. Inadequate recall strategies can lead to disjointed processes and a fragmented understanding across the organization, including interactions with suppliers and third parties. Pega Recall offers a centralized solution for overseeing the entire lifecycle of both recall and compliance programs, prioritizing an exceptional customer experience. Furthermore, by integrating with internal systems and data, Pega ensures the management of service level agreements (SLAs) is seamless and effective, ultimately bolstering the overall effectiveness of the recall process. This comprehensive approach not only streamlines operations but also enhances the trust customers place in the brand during times of crisis.
Description
Recalert provides a service that tracks product recalls in the U.S. from various agencies such as CPSC, FDA, NHTSA, and FSIS, ensuring that businesses are informed about recalls before their customers, lawyers, or regulatory bodies. Unlike traditional recall management systems that cater to manufacturers with specialized compliance departments, Recalert is designed for small and medium-sized enterprises with physical inventory, including retailers, resellers, auto repair shops, and distributors. Users can freely search through over 79,000 actual recalls and verify up to 10 products against current recalls at no charge, with the option to upgrade to a subscription that monitors their entire inventory and sends email notifications when a match is found. Subscription plans begin at $29 per month for the Starter tier, with additional options available for larger catalogs and teams with the Pro ($99/month) and Business ($299/month) tiers. There are no fees per user, and no initial setup call is necessary; simply register and upload your inventory in a CSV format to get started. This streamlined approach empowers businesses to stay proactive in maintaining safety and compliance.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
Free / from $29/month
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Pega
Country
United States
Website
www.pega.com/industries/manufacturing/recall
Vendor Details
Company Name
VARGER GROUP LLC
Founded
2026
Country
United States
Website
recalert.us
