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Average Ratings 0 Ratings
Description
Peeringo is an innovative cloud-based telephony and AI communication platform aimed at enhancing the efficiency, speed, and professionalism of customer interactions for businesses.
This platform allows organizations to obtain virtual phone numbers across multiple countries, effectively manage calls, voicemails, and SMS through a single inbox, and provides teams with effortless access across different devices.
Peeringo comes equipped with sophisticated features, including AI-driven voice agents, interactive voice response (IVR) menus, intelligent call routing, call forwarding, recording capabilities, and comprehensive analytics, all designed to optimize workflows and minimize missed opportunities. Additionally, businesses can take advantage of Peeringo’s Unified Callbox, which consolidates all communications into one view, facilitating easy tracking, responding, and teamwork.
Targeting startups, small to medium-sized businesses (SMBs), and international teams, Peeringo offers a dependable and scalable solution that ensures seamless connections with customers all around the globe. The platform's versatility and user-friendly interface make it an ideal choice for companies looking to elevate their communication strategies.
Description
Multichannel and omnichannel communication are orchestrated at the channel layer, which also oversees the internal routing necessary for the various layers of the entire system. Within the system layer, all communication channels can be integrated with interactive features to enhance the customer experience, utilizing tools such as IVR (Interactive Voice Response), ICC (Interactive Call Collector), chatbots, a self-service framework, and quality assurance initiatives. Advanced Skill-Based Routing, along with a variety of static or dynamic routing options, offers unparalleled flexibility and comprehensive control over any incoming project. Our solutions are meticulously crafted for functionality within Cloud environments and Software Defined Networks, ensuring adaptability and efficiency. Additionally, we provide geographical numbers (DID numbers) across more than 60 countries, as well as service numbers and termination services, all delivered with exceptional voice clarity, catering to diverse communication needs. By focusing on innovation and quality, we ensure that our clients receive the best possible support in their communication endeavors.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
$10/month (Billed Annually)
Free Trial
Yes
Free Version
No
Pricing Details
$19 per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Algoreth
Founded
2022
Country
United States
Website
www.algoreth.com
Vendor Details
Company Name
telerion.com
Founded
2002
Country
Germany
Website
www.telerion.com
Product Features
Business VoIP
Call Parking
No
Call Recording
No
Contact Management
No
Encryption
No
IVR / Voice Recognition
No
Ring Groups
No
SIP Trunking
No
Unified Communications
No
Voice Quality Enhancement
No
Call Center
Blended Call Center
No
Call Logging
No
Call Recording
No
Call Scripting
No
Campaign Management
No
Database
No
Escalation Management
No
IVR / Voice Recognition
No
Inbound Call Center
No
Manual Dialer
No
Outbound Call Center
No
Predictive Dialer
No
Progressive Dialer
No
Queue Management
No
Real-time Chat
No
Reporting/Analytics
No
Product Features
Call Center
Blended Call Center
Yes
Call Logging
Yes
Call Recording
Yes
Call Scripting
Yes
Campaign Management
Yes
Database
No
Escalation Management
Yes
IVR / Voice Recognition
Yes
Inbound Call Center
Yes
Manual Dialer
Yes
Outbound Call Center
Yes
Predictive Dialer
Yes
Progressive Dialer
No
Queue Management
No
Real-time Chat
Yes
Reporting/Analytics
Yes