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Average Ratings 0 Ratings

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features
design
support

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Write a Review

Description

Most employee engagement tools only collect feedback. Workday Peakon's Employee Voice is a fully-integrated intelligent listening platform. It helps you listen to the voice of your employees and put their insights to good use. Our employee-centric platform collects, analyzes, and provides insights on the employee experience. It also drives organizational success. With a continuous and real-time understanding what your employees want, you can drive meaningful change and measure the impact of your efforts. Our machine-learning and data-driven technology, which is leading in the industry, helps you to see where you stand compared to your peers globally and within your industry - and what you can do to stand out. Track your employee experience, DE&I and health and wellbeing in real-time to unlock the power of your employees.

Description

Customer preferences evolve rapidly, and competitors are also striving for innovation. If you're not attuned to your customers and adapting based on their insights, staying relevant becomes increasingly challenging. As a premier experience management (XM) company, SMG empowers you to deepen your understanding of both customers and employees, facilitating changes that enhance loyalty and elevate business outcomes. We integrate advanced technology and expert services to gather, interpret, and disseminate feedback and behavioral insights, simplifying the process of activating customer intelligence throughout your organization. Our commitment to staying at the forefront of industry advancements drives us to develop effective, adaptable, and user-friendly solutions tailored to your ever-changing market. Business insights require a personal touch, and our exceptionally skilled and passionate team at SMG is dedicated to delivering just that. We firmly believe that employee engagement begins internally, valuing the contributions of our own team to optimize how they assist you in achieving your goals. With SMG, you’re not just receiving services; you're partnering with a team that is genuinely invested in your success.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

BambooHR Yes 
Cloverleaf Yes 
Delinea Cloud Access Controller Yes 
Emtrain Yes 
Healthee Yes 
HiBob Yes 
Olo No 
RadiantOne Yes 
Unified.to Yes 
WeCP Yes 

Integrations

BambooHR No 
Cloverleaf No 
Delinea Cloud Access Controller No 
Emtrain No 
Healthee No 
HiBob No 
Olo Yes 
RadiantOne No 
Unified.to No 
WeCP No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Workday

Founded

2005

Country

United States

Website

www.workday.com/en-us/products/employee-voice/overview.html

Vendor Details

Company Name

Service Management Group

Founded

1991

Country

United States

Website

www.smg.com/why-smg

Product Features

Employee Engagement

Benchmarking No 
Cultural Alignment No 
Employee Awards No 
Employee Guides No 
Employee Recognition No 
Feedback Management No 
Goal Management No 
Health & Wellness Programs No 
Performance Management No 
Pulse Surveys No 

Product Features

Customer Experience

Action Management No 
Analytics No 
Customer Segmentation No 
Dashboard No 
Feedback Management No 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management No 
Text Analysis No 
Trend Analysis No 

Employee Engagement

Benchmarking No 
Cultural Alignment No 
Employee Awards No 
Employee Guides No 
Employee Recognition No 
Feedback Management No 
Goal Management No 
Health & Wellness Programs No 
Performance Management No 
Pulse Surveys No 

Alternatives

Alternatives

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