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ease
features
design
support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

We alleviate the burden of customer service, technical support, and back-office tasks while enhancing their efficiency. From the moment you engage with us, a dedicated team will be assigned to assist you in maintaining quality even during high demand, swiftly onboarding new staff, and refining your operational processes. By partnering with Peak Support, you can concentrate on growing your business, ensuring that your customers receive the outstanding service they expect. Each client is supported by a committed account manager who collaborates with you to establish objectives for the team, provides performance insights, and offers actionable recommendations based on those insights. Our customer service representatives come with an average of eight years of experience in the industry and possess numerous positive endorsements. We deliver top-notch customer service across various channels, including email, phone, chat, and social media platforms. Additionally, we specialize in technical support for both hardware and software companies, ensuring comprehensive assistance through Facebook, Twitter, Snapchat, and any other social media avenue. Our commitment to excellence means that your customers will always have access to knowledgeable and responsive support, no matter where they choose to reach out.

Description

An effective operating system for managing contractors and temporary staff is crucial. The challenges of ensuring timely payments, alongside the pursuit of outstanding timesheets and correcting incorrect invoices, can easily distract from the primary goal of recruiting exceptional talent. Simple mistakes can erode trust and lead to significant reputational damage in a short time. Zipwire simplifies the process by overseeing timesheet senders, approvers, and processors, handling calculations, and optimizing your workflow to ensure that payroll doesn’t consume most of your week. By organizing your workforce into specific assignments and forming teams for those who approve and process timesheets, you can efficiently tackle tasks. You have the flexibility to establish rates and billing guidelines, plus the capability to automate invoice generation from the sender to your business. Timesheet approvals can be swiftly managed through WhatsApp, and we also retain their contact number for auditing purposes. Designed with human resources and people operations teams in mind, Zipwire serves as an all-in-one app for managing freelance, contract, or part-time employees, making it an invaluable tool for any group of founders or business operators. With Zipwire, you can focus more on talent acquisition while ensuring seamless payroll processes.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Facebook Yes 
Flip Yes 
Microsoft Outlook No 
Snapchat Yes 
WhatsApp No 
X (Twitter) Yes 

Integrations

Facebook No 
Flip No 
Microsoft Outlook Yes 
Snapchat No 
WhatsApp Yes 
X (Twitter) No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Peak Support

Founded

2015

Country

United States

Website

peaksupport.io

Vendor Details

Company Name

Zipwire

Country

United Kingdom

Website

zipwire.io

Product Features

Product Features

Contractor Management

Contractor Database No 
Insurance Tracking No 
License Tracking No 
Permit Tracking No 
Skills & Competencies No 
Task Management No 
Work Hour Tracking No 

Alternatives

Alternatives

Remote Reviews

Remote

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