Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
We alleviate the burden of customer service, technical support, and back-office tasks while enhancing their efficiency. From the moment you engage with us, a dedicated team will be assigned to assist you in maintaining quality even during high demand, swiftly onboarding new staff, and refining your operational processes. By partnering with Peak Support, you can concentrate on growing your business, ensuring that your customers receive the outstanding service they expect. Each client is supported by a committed account manager who collaborates with you to establish objectives for the team, provides performance insights, and offers actionable recommendations based on those insights. Our customer service representatives come with an average of eight years of experience in the industry and possess numerous positive endorsements. We deliver top-notch customer service across various channels, including email, phone, chat, and social media platforms. Additionally, we specialize in technical support for both hardware and software companies, ensuring comprehensive assistance through Facebook, Twitter, Snapchat, and any other social media avenue. Our commitment to excellence means that your customers will always have access to knowledgeable and responsive support, no matter where they choose to reach out.
Description
Slingshot has the ability to qualify, sell, and arrange your calls, leads, chats, and texts, effectively transforming them into tangible revenue. As a staggering 70 – 90% of sales occur via phone, with 25% taking place during after-hours and weekends, it’s crucial to be proactive rather than reactive. We ensure you respond promptly and efficiently, around the clock. Our skilled agents embody your brand while utilizing a comprehensive software platform tailored specifically for home services. We can handle the complete sales process, set up on-site quotes, or qualify leads before passing them on to your sales team. Our sales agents, trained in the industry, are available 24/7 to qualify, sell, and schedule. We seamlessly integrate with numerous existing CRMs or can collaborate directly with your customer management system. Elevate your customer experience by providing the five-star service they expect, all while benefiting from Slingshot’s friendly agents' constant availability. By choosing to partner with Slingshot for your outbound sales, you have the opportunity to potentially increase your annual sales by 40%, making it an undeniably smart choice for your business's future growth. Additionally, our commitment to excellence ensures that your clients receive the best possible service every time they reach out.
API Access
Has API
No
API Access
Has API
No
Integrations
Facebook
No
Flip
No
Snapchat
No
X (Twitter)
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$150 per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Peak Support
Founded
2015
Country
United States
Website
peaksupport.io
Vendor Details
Company Name
Slingshot
Country
United States
Website
www.getslingshot.com