Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Paytronix stands at the forefront as the premier provider of cutting-edge Digital Customer Engagement Solutions designed for establishments in the restaurant, convenience store, and retail industries. Over two decades of dedicated innovation, Paytronix has cultivated its Guest Engagement Platform, seamlessly weaving various elements of customer engagement into a unified and robust platform. With Paytronix, you can bring together Gift Cards, Online Ordering and Loyalty Programs, Customer Relationship Management, Online Ordering, Mobile Applications, and Reporting, all within a tech-savvy framework enhanced by the power of Artificial Intelligence. This holistic approach ensures that retailers can effortlessly consolidate their guest engagement initiatives into a single-source solution.
This integrated platform empowers Paytronix clients to provide consistent and exceptional guest experiences, orchestrate sophisticated marketing campaigns that target specific customer segments, and deliver personalized 1:1 messages. Today, more than 1,800 esteemed brands place their trust in Paytronix to elevate their customer engagement strategies and foster stronger brand loyalties.
Description
ICIboT can be used as a standalone product to manage guest engagement from beginning to end. The online guest service portals allow you to take new orders and manage guest inquiries. You can serve your guests in any area, such as the lobby and kiosks, by using real-time, multilingual, and multi-platform technology. You can satisfy your customers, increase customer loyalty, and increase your revenues with one product.
ICIboT increases hotel revenue and improves guest satisfaction. ICI promotes your hotel on guests' phones during the pre-stay, post-stay and post-stay periods. It also sells your services and acts as a new sales platform that allows guests to choose your hotel.
ICI's multi-platform support will help you increase your repeat guests and your revenue. We integrate with your PMS/CRM, ERP, and Analytics systems to ensure guest satisfaction. Please contact us to learn more about our new guest expertise program.
API Access
Has API
Yes
API Access
Has API
Yes
Integrations
AWS Amplify
No
AWS Backup
No
Azure Application Gateway
No
Bloom Intelligence
Yes
CAKE POS
Yes
Facebook Messenger
No
Google
No
Olo
Yes
OneDine
Yes
PayPal Checkout
No
Integrations
AWS Amplify
Yes
AWS Backup
Yes
Azure Application Gateway
Yes
Bloom Intelligence
No
CAKE POS
No
Facebook Messenger
Yes
Google
Yes
Olo
No
OneDine
No
PayPal Checkout
Yes
Pricing Details
Contact Paytronix for pricing
Free Trial
No
Free Version
No
Pricing Details
5usd/per room/month
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Paytronix Systems
Founded
2001
Country
United States
Website
www.paytronix.com
Vendor Details
Company Name
icibot
Founded
2016
Country
Turkey
Website
icibot.com/en/
Product Features
Customer Loyalty
CRM
Yes
Corporate Memberships
No
Customer Activity Tracking
No
Discount Management
No
Gift Card System
Yes
Loyalty Card System
No
Member Portal
No
Membership Management
No
No-Card Loyalty System
Yes
Referral Tracking
No
Rewards Management
Yes
Email Marketing
A/B Testing
No
Artificial Intelligence
Yes
Auto-Responders
No
CAN SPAM Compliance
No
Customer Surveys
Yes
Drip Campaigns
No
Dynamic Content
Yes
Event Triggered Email
Yes
Image Library
No
Landing Pages/Web Forms
Yes
Mailing List Management
Yes
Mobile Optimized Emails
Yes
Reporting/Analytics
Yes
Subscriber Management
No
Template Management
No
WYSIWYG Email Editor
No
Online Ordering
Integrated Gift Cards
No
Menu / Product View
Yes
Mobile Ordering
Yes
Push Notifications
No
Reporting / Analytics
Yes
Rewards / Loyalty Program
Yes
Secure Payment Processing
No
Store Locator
No
White-Label
No
Product Features
Customer Engagement
Analytics
Yes
Churn Management
Yes
Communication Management
Yes
Community Management
Yes
Content Syndication
Yes
Feedback Collection
Yes
Gamification
Yes
Live Chat
Yes
Video Content
Yes
Customer Experience
Action Management
Yes
Analytics
Yes
Customer Segmentation
Yes
Dashboard
Yes
Feedback Management
Yes
Knowledge Management
Yes
Multi-Channel Collection
No
Sentiment Analysis
No
Survey Management
Yes
Text Analysis
No
Trend Analysis
No
Customer Loyalty
CRM
Yes
Corporate Memberships
Yes
Customer Activity Tracking
Yes
Discount Management
Yes
Gift Card System
No
Loyalty Card System
Yes
Member Portal
Yes
Membership Management
Yes
No-Card Loyalty System
Yes
Referral Tracking
Yes
Rewards Management
Yes
Customer Satisfaction
360 Degree Feedback
Yes
Analytics
Yes
Call Reporting
No
Complaint Monitoring
Yes
Feedback Collection
Yes
Survey Management
Yes
Hotel Channel Management
Inventory Management
Yes
Kill Switch
Yes
Promotions Management
Yes
Rate Management
Yes
Reservations Management
Yes
Restriction Management
Yes