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Description
PatientBond transforms the way patients engage with healthcare providers through its innovative psychographic segmentation model and digital communication strategies, which effectively encourage positive healthcare consumer behaviors. By tailoring emails, SMS messages, Interactive Voice Response, and in-app or portal communications according to the individual patient's motivations and preferred communication styles, PatientBond ensures a personalized experience. It can function independently or enhance existing CRM, EMR, and practice management systems, providing flexibility to organizations. Furthermore, PatientBond enables clients to boost both business and clinical outcomes by expanding market share, improving health results, and accelerating patient payment collections. This platform stands out as the optimal solution for enhancing any patient engagement strategy, effectively leveraging a distinctive blend of proprietary healthcare consumer psychographics and tailored digital engagement workflows. Ultimately, PatientBond not only facilitates better communication but also fosters stronger patient-provider relationships, leading to overall improvements in the healthcare experience.
Description
Surpass consumer expectations for care while fostering unprecedented growth and loyalty. Press Ganey's cutting-edge Consumer Experience technology is set to transform patient acquisition, retention, and reputation management within your healthcare organization. The recent acquisition of SPH Analytics (SPH), a frontrunner in measuring and enhancing member experience in the health insurance sector, marks a pivotal moment for Press Ganey. By integrating its premier patient experience data with SPH's comprehensive member experience insights, Press Ganey aims to create a cohesive understanding of provider and payer dynamics, ultimately leading to improved healthcare outcomes. Your dedicated Press Ganey success team will be available to support and guide you at every phase of the journey. Our ongoing commitment to investing in advanced technology and exceptional talent ensures that our clients remain leaders in the healthcare industry, equipped to meet future challenges effectively. Together, we can pave the way for a more integrated and responsive healthcare system.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
PatientBond
Founded
2012
Country
United States
Website
www.patientbond.com
Vendor Details
Company Name
Press Ganey
Founded
1985
Country
United States
Website
www.pressganey.com
Product Features
Patient Engagement
Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management
Product Features
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Experience Management
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Patient Engagement
Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management