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Description

Oversee the procurement, inventory, and sales of parts for commercial service operations with PartsLedger, which facilitates the management of parts essential for your service tasks. By integrating ServiceTrade with PartsLedger, you can effectively handle all aspects of parts management within your service business. ServiceTrade specializes in providing software as a service (SaaS) solutions tailored for commercial service contractors. These contractors benefit from ServiceTrade’s mobile and online platforms, which allow them to enhance their service processes, increase sales, and foster customer engagement, leading to impressive revenue growth that averages over 23% annually. Since its inception in 2012 in Durham, NC, ServiceTrade has gained the trust of over 800 commercial contractors to optimize their service operations. Our commitment lies in challenging both ourselves and our clients, encouraging transformation and advancement within the commercial service industry. This relentless pursuit of improvement not only benefits contractors but also elevates the entire market as we strive for excellence together.

Description

Shark Byte was a concept created by industry consultants and service contractors, Perfectware. This group has more than 50 years of combined experience in the Mechanical Service Industry, both in sales and managerial positions. We recognized the need for a specialized tool to sell to Mechanical Service Contractors. We learned that there is no one solution that will meet all contractors' needs. There are many options, including single tools, add-ons for service management software or customizing commercial CRM packages. We designed a solution that includes a customer and sales tracking CRM as well as a mobile surveying tool, contract and job estimating tools, and electronic proposal generation. We surveyed contractors throughout the design and programming process to validate Shark Byte tools and methodology, and to create the best Sales Relations Manager in the industry.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Salesforce Yes 
Asana Yes 
Cosential No 
Dropbox Yes 
Facebook Yes 
Google Calendar Yes 
Google Drive Yes 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Mailchimp Yes 
Pipedrive Yes 
QuickBooks Online Yes 
Sage Intacct Yes 
ServiceTrade Yes 
Slack Yes 
Trello Yes 
X (Twitter) Yes 
YouTube Yes 

Integrations

Salesforce Yes 
Asana No 
Cosential Yes 
Dropbox No 
Facebook No 
Google Calendar No 
Google Drive No 
HubSpot CRM No 
HubSpot Customer Platform No 
Mailchimp No 
Pipedrive No 
QuickBooks Online No 
Sage Intacct No 
ServiceTrade No 
Slack No 
Trello No 
X (Twitter) No 
YouTube No 

Pricing Details

$79 per month
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

ServiceTrade

Founded

2012

Country

United States

Website

servicetrade.com/partsledger/

Vendor Details

Company Name

SharkByte

Founded

2010

Country

United States

Website

shark-byte.com

Product Features

Inventory Management

Alerts/Notifications No 
Barcoding / RFID No 
Forecasting No 
Inventory Optimization No 
Kitting No 
Manufacturing Inventory Management No 
Mobile Access No 
Multi-Channel Management No 
Product Identification No 
Reorder Management No 
Reporting/Analytics No 
Retail Inventory Management No 
Supplier Management No 
Warehouse Management No 

Product Features

Construction CRM

Client Tracking Yes 
Contract Management Yes 
Forecasting Yes 
Project Management Yes 
Quote Management Yes 
Sales Management Yes 
Scheduling Yes 
Time Management No 

Field Service Management

Billing & Invoicing No 
Contact Database Yes 
Contract Management Yes 
Customer Database Yes 
Dispatch Management No 
Electronic Signature Yes 
Inventory Management No 
Mobile Access Yes 
Payment Collection in the Field No 
Quotes / Estimates No 
Routing No 
Scheduling Yes 
Service History Tracking No 
Time Clock No 
Work Order Management No 

HVAC

Billing & Invoicing No 
Customer Database Yes 
Dispatch Management No 
Inventory Control No 
Job Management Yes 
Maintenance Scheduling Yes 
Mobile Access No 
Quotes / Estimates Yes 
Routing No 
Scheduling Yes 
Service History Tracking Yes 
Technician Management No 
Work Order Management No 

HVAC Estimating

Billing & Invoicing Yes 
Commercial/Industrial Yes 
Cost Database Yes 
Data Import / Export Yes 
Equipment Maintenance Yes 
Financing Management No 
Labor Rates Yes 
Quotes/Proposals Yes 
Scheduling Yes 
Takeoff Yes 

Tradesman Job Management

Contract Management No 
Customer Database No 
Dispatch Management No 
For Builders No 
For Electricians No 
For Field Service Businesses No 
For HVAC No 
For Plumbers No 
For Roofers No 
Invoicing No 
Job Tracking No 
Payments No 
Quoting No 
Reporting No 
Scheduling No 
Time Tracking No 

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