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Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

Parley Voice is a desktop application compatible with both Windows and macOS that enables real-time voice translation during online meetings. It effectively manages your microphone input by routing it through a translation service, forwarding the translated audio to a meeting platform via a virtual microphone, while simultaneously converting the meeting's audio into speech that you can hear through your headphones. Additionally, the application provides bilingual captions, retains a history of these captions on your device, and allows for the export of captions in SRT format. It's tailored for both individual users and teams who engage in platforms like Zoom, Google Meet, and Microsoft Teams, eliminating the need for other participants to download Parley or set up an account. The app offers translation options through Qwen and Doubao, with the range of languages available varying based on the chosen model and settings. Billing for usage occurs based on the duration of connection, deducted from a prepaid wallet balance, and includes silent periods, meaning there's no requirement for a recurring Parley subscription. Furthermore, the audio selected for translation is processed through a cloud service, ensuring efficient and seamless communication across diverse languages. This innovative solution not only enhances understanding in multilingual environments but also fosters collaboration among team members from different linguistic backgrounds.

Description

Sutherland Translate AI offers a robust, automated solution for multilingual translation that leverages artificial intelligence to facilitate real-time interactions in over 150 languages, extending its reach to 163 languages and more than 200 regional dialects. This technology empowers organizations to enhance customer satisfaction by allowing non-native language speakers to communicate effectively with clients in their preferred language, all while integrating smoothly with existing contact center platforms and omnichannel customer relationship management systems. With an impressive operational accuracy rate of 90%, it employs culturally-aware regional glossaries to maintain the subtleties of language, thereby elevating both the quality of translation and the comfort of customers. Furthermore, Sutherland Translate AI simplifies operational processes, enabling the swift training of new languages in under three weeks and onboarding new agents in as little as 48 hours, which facilitates rapid scaling of support across different regions. As a result, companies can respond promptly and efficiently to diverse customer needs, fostering a more inclusive service environment.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$0.07/minute
Qwen: $0.070 per connected minute; Doubao: $0.148 per connected minute. Usage is charged against prepaid wallet credit, with a $1 minimum top-up. Connected time is billed, including silence. No recurring subscription is required.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Vector Consensus (Parley Voice)

Country

China

Website

parleyvoice.com/meeting-translation

Vendor Details

Company Name

Sutherland

Founded

1986

Country

United States

Website

www.sutherlandglobal.com/products-x-platforms/sutherland-translate-ai

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Alternatives

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