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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Empowering your workforce is essential for them to provide exceptional service to your clients. Our omnichannel platform ensures that your employees work within a cohesive, intuitive framework that enhances the overall customer experience. By utilizing Panviva, you can minimize time spent on monotonous tasks, foster teamwork, and optimize the knowledge within your organization. We consolidate all organizational knowledge into a single, easily accessible location, motivating your staff towards achieving customer satisfaction. This means regardless of whether someone is the first or the hundredth hire, everyone can access the same reliable information. Our platform enables users to organize, share, and collaborate on materials seamlessly without navigating away from their workspace. Each team member is equipped with the necessary tools and resources to perform their duties effectively while receiving timely updates about any changes. In contrast to traditional onboarding methods that relied on classroom instruction and outdated manuals, Panviva empowers new employees to find all required information independently, ensuring they are well-prepared from day one. This innovative approach not only enhances efficiency but also contributes to a more confident and capable workforce.

Description

Seismic Knowledge provides teams with a solution that enables them to access answers, documentation and assets faster, right in the flow of their work and using tools they already use. By using Knowledge, users are able to connect multiple systems into a single searchable source of fact so that reps can be confident they have the correct information. Seismic Knowledge allows teams to: Knowledge integrates with Seismic, allowing reps to access FAQs via Seismic search. It also integrates Lessonly, so users can surface Seismic content as well as Lessonly training directly by chatting with the Seismic Slack Bot. Users can ask the Seismic Slack Bot questions privately or get AI-recommended responses when asking questions on specific channels. The Chrome extension also provides ongoing, instant access to answers, documents, and lessons - regardless of the application that they are using, such as a CRM, email, or email.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Box No 
Confluence No 
Dropbox No 
Evernote No 
GitHub No 
Google Chrome No 
Google Drive No 
Google Sites No 
Jira No 
Jira Service Management No 
Mozilla Firefox No 
Safari No 
Seismic No 
Slack No 
Trello No 
YouTube No 
Zendesk No 
Zipline No 

Integrations

Box Yes 
Confluence Yes 
Dropbox Yes 
Evernote Yes 
GitHub Yes 
Google Chrome Yes 
Google Drive Yes 
Google Sites Yes 
Jira Yes 
Jira Service Management Yes 
Mozilla Firefox Yes 
Safari Yes 
Seismic Yes 
Slack Yes 
Trello Yes 
YouTube Yes 
Zendesk Yes 
Zipline Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

$59 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Upland Software

Founded

2010

Country

United States

Website

uplandsoftware.com/panviva/

Vendor Details

Company Name

Seismic

Founded

2010

Country

United States

Website

seismic.com/products/seismic-knowledge/

Product Features

Digital Adoption Platforms

Audience Segmentation No 
Content Creation No 
Contextual Guidance No 
Data Validation No 
In-App Training No 
Launch Management No 
Multi-Language No 
Self Service Tools No 
Surveys & Feedback No 
User Onboarding Yes 

Knowledge Management

Artificial Intelligence (AI) No 
Cataloging / Categorization No 
Collaboration No 
Content Management Yes 
Decision Tree Yes 
Discussion Boards No 
Full Text Search No 
Knowledge Base Management Yes 
Self Service Portal Yes 

Onboarding

Course Management No 
Document Management No 
E-Verify / I-9 Forms No 
Electronic Forms Yes 
Electronic Signature No 
Employee Handbook No 
Employee Portal No 
File Management No 
Job Description Management No 
Orientation Management Yes 
Self Service Portal No 
Task Management No 
Tax Forms No 
Training Management No 

Product Features

Enterprise Search

AI / Machine Learning No 
Faceted Search / Filtering No 
Full Text Search No 
Fuzzy Search No 
Indexing No 
Text Analytics No 
eDiscovery No 

Knowledge Management

Artificial Intelligence (AI) No 
Cataloging / Categorization Yes 
Collaboration Yes 
Content Management Yes 
Decision Tree No 
Discussion Boards No 
Full Text Search Yes 
Knowledge Base Management Yes 
Self Service Portal Yes 

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