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Description
Streams.AI by PanTerra Networks is an all-in-one Unified Communications and Contact Center solution that brings together voice, video conferencing, team messaging, SMS, fax, and secure file sharing into a single cloud platform. Designed for businesses of all sizes, Streams.AI eliminates the complexity of juggling multiple providers by delivering everything in one seamless, AI-powered interface.
With business VoIP and PBX features, companies gain HD-quality calls, auto-attendant, voicemail-to-email, and advanced routing. Video meetings and webinars support up to 1,000 participants with screen sharing and live streaming. Team collaboration tools include persistent chat, advanced team rooms, presence detection, and SmartBox file sync and share with enterprise-grade security and version control.
Contact centers benefit from skills-based routing, queue management, live monitoring, and AI-driven agent assist, improving both efficiency and customer satisfaction. Streams.AI integrates with tools such as Microsoft Teams, Office 365, Google Workspace, Salesforce, and ServiceTitan, while APIs enable customization for industry-specific workflows.
Built with HIPAA and SOC 2 compliance, end-to-end encryption, and redundant cloud architecture, Streams.AI ensures 99.999% uptime and secure operations. Deployment is fast with white-glove onboarding, and every plan includes 24/7 US-based expert support with live response in under 30 seconds.
Trusted for over 20 years, PanTerra delivers a future-ready communications platform that scales from SMBs to global enterprises, helping organizations reduce costs, improve collaboration, and enhance customer engagement.
Description
RocketPhone serves as a comprehensive voice solution aimed at improving business communication by integrating effortlessly with Salesforce CRM. This platform boasts features like AI-driven call assistance in real time, automatic transcription of calls, and workflow automation to facilitate smoother operations and enrich customer engagement. It accommodates voice, cellular, and video communication, enabling teams to consolidate discussions across mobile devices, Salesforce, and web platforms. With advanced AI functionalities, RocketPhone identifies significant moments during calls, delivering in-call suggestions and automating tasks to enhance both sales and customer service productivity. Its pricing model is adaptable, featuring no minimum annual commitments, which allows it to grow alongside businesses while remaining accessible from any location with internet access. The platform is ideal for sales and service teams as well as management, aiming to secure more deals, elevate customer satisfaction, and enhance operational efficiency through real-time analytics and AI-powered insights. Furthermore, RocketPhone's user-friendly interface ensures that teams can easily navigate its features and maximize its benefits.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Microsoft Teams
Yes
Salesforce
Yes
Box
Yes
Freshdesk
Yes
Google Meet
No
Google Workspace
Yes
Microsoft Outlook
Yes
Oracle API Management
Yes
SAP Advanced Track and Trace for Pharmaceuticals
Yes
Slack
No
Integrations
Microsoft Teams
Yes
Salesforce
Yes
Box
No
Freshdesk
No
Google Meet
Yes
Google Workspace
No
Microsoft Outlook
No
Oracle API Management
No
SAP Advanced Track and Trace for Pharmaceuticals
No
Slack
Yes
Pricing Details
$24.95 per user/month
Business Plus - $24.95/user/month
Essential UC suite: business voice, mobile apps, and file sharing.
Professional - $29.95/user/month
Full UCaaS: voice, video meetings, unlimited storage, AI receptionist.
Call Center - $44.95/user/month
Omnichannel contact center: queues, routing, analytics, supervisor tools.
Contact Center - Custom Pricing
Advanced, multi-channel CCaaS with blended voice, chat, email & social.
Essential UC suite: business voice, mobile apps, and file sharing.
Professional - $29.95/user/month
Full UCaaS: voice, video meetings, unlimited storage, AI receptionist.
Call Center - $44.95/user/month
Omnichannel contact center: queues, routing, analytics, supervisor tools.
Contact Center - Custom Pricing
Advanced, multi-channel CCaaS with blended voice, chat, email & social.
Free Trial
No
Free Version
No
Pricing Details
$38.03 per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
PanTerra Networks
Founded
2001
Country
United States
Website
www.panterranetworks.com
Vendor Details
Company Name
RocketPhone
Country
United Kingdom
Website
www.rocketphone.ai/
Product Features
Business Phone Systems
Call Logging
Yes
Call Monitoring
Yes
Call Recording
Yes
Call Routing
Yes
Employee Directory
Yes
IVR / Voice Recognition
Yes
Mobile Access
Yes
Virtual Call Center
Yes
Web Conferencing
Yes
Business VoIP
Call Parking
Yes
Call Recording
Yes
Contact Management
Yes
Encryption
Yes
IVR / Voice Recognition
Yes
Ring Groups
Yes
SIP Trunking
Yes
Unified Communications
Yes
Voice Quality Enhancement
Yes
Call Center
Blended Call Center
Yes
Call Logging
Yes
Call Recording
Yes
Call Scripting
Yes
Campaign Management
Yes
Database
Yes
Escalation Management
Yes
IVR / Voice Recognition
Yes
Inbound Call Center
Yes
Manual Dialer
Yes
Outbound Call Center
Yes
Predictive Dialer
Yes
Progressive Dialer
Yes
Queue Management
Yes
Real-time Chat
Yes
Reporting/Analytics
Yes
Content Collaboration
Client Portal
Yes
Cloud Storage
Yes
Digital Asset Management
Yes
Document Creation / Editing
No
Document Management
Yes
Electronic Signature
No
Feedback Management
No
File Sharing
Yes
Messaging / Discussion
Yes
Real-Time / Interactive Editing
No
Roles / Permissions
No
Search
No
Version Control
No
Video / Image Editing
No
Workflow / Approval Process
No
Telephony
Auto-Dialer
No
Call Center Management
Yes
Call Monitoring
Yes
Contact Management
Yes
IVR / Voice Recognition
Yes
Inbound Reporting
Yes
Outbound Reporting
Yes
Predictive Dialer
No
Telemarketing Management
No
VoIP
Yes
Voice & Data Integration
Yes
Unified Communications
Audio / Video Conferencing
Yes
Calendar Management
No
Call Recording
Yes
Call Routing
Yes
Chat / Messaging
Yes
Fax Management
Yes
File Sharing
Yes
Mobile Access
Yes
Multi-User Collaboration
Yes
Voice Mail
Yes
Product Features
Business Phone Systems
Call Logging
No
Call Monitoring
No
Call Recording
No
Call Routing
No
Employee Directory
No
IVR / Voice Recognition
No
Mobile Access
No
Virtual Call Center
No
Web Conferencing
No
