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Description
Paddle is a subscription commerce platform and billing platform for Software- and SaaS-based companies. It is more difficult than ever for customers to keep up, to find international growth opportunities, or to effectively manage your internal resources.
Paddle allows you to focus on scaling your business, rather than spending time fixing internal roadblocks.
Paddle offers a complete suite of tools, including optimized checkout to sell your product, recurring billing, fraud detection and manual invoicing. It also includes sales taxes, global currencies, customer service, analytics, and more.
Description
Our goal is to provide a comprehensive solution tailored for Internet Service Providers (ISPs) of all scales, ranging from emerging startups to large corporations. Consolidate all customer information into one centralized location, including GDPR consents and electronic invoicing details. Organize various documents, such as identification papers and site images, in a customer or contract-specific file system. Create personalized email or SMS templates and develop communication flows for both informational and marketing purposes. Additionally, for users who have purchased or developed the customer app, sending push notifications is also an available feature. Every action taken on the platform, such as payments, contract modifications, customer updates, and ticket management, is logged for transparency. Webilly includes a customer portal where users can access and download invoices, submit support tickets, and potentially make payments via PayPal if enabled. Furthermore, the integration of APIs allows for seamless connection with external systems, enhancing overall functionality. This holistic approach ensures that ISPs can efficiently manage their operations while maintaining excellent customer service.
API Access
Has API
No
API Access
Has API
No
Integrations
Affonso
Yes
Apeaksoft iPhone Eraser
Yes
B2Metric
Yes
Churn Solution
Yes
Desktop.com
Yes
Engage
Yes
FirstPromoter
Yes
HostBill
Yes
Laravel Spark
Yes
Levenue
Yes
Integrations
Affonso
No
Apeaksoft iPhone Eraser
No
B2Metric
No
Churn Solution
No
Desktop.com
No
Engage
No
FirstPromoter
No
HostBill
No
Laravel Spark
No
Levenue
No
Pricing Details
Please contact Paddle for pricing details. Depending on volume of sales going through the platform, there's a % fee.
Free Trial
No
Free Version
Yes
Pricing Details
$99.00/month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Paddle Payments
Founded
2011
Country
United Kingdom
Website
paddle.com
Vendor Details
Company Name
Webilly
Founded
2015
Country
Italy
Website
www.webilly.it
Product Features
Billing and Invoicing
Billing Portal
Yes
Contact Database
Yes
Contingency Billing
Yes
Customer Portal
Yes
Customizable Invoices
Yes
Dunning Management
Yes
Hourly Billing
Yes
Invoice History
Yes
Mobile Payments
Yes
Multi-Currency
Yes
Online Invoicing
Yes
Online Payments
Yes
Payment Processing
Yes
Project Billing
Yes
Recurring/Subscription Billing
Yes
Service Ticket Billing
Yes
Tax Calculator
Yes
Billing and Provisioning
Billing & Invoicing
Yes
Carrier Access Billing
No
Contract Management
Yes
Customer Accounts
Yes
Customizable Billing
Yes
Flexible Rate Tables
Yes
Internet
No
Order Management
No
Post-Paid Systems
Yes
Pre-Paid Systems
Yes
Provisioning
Yes
Rating
Yes
Self Service Portal
Yes
Service Order System
Yes
VoIP
No
Payment Processing
ACH Check Transactions
No
Bitcoin Compatible
No
Debit Card Support
Yes
Gift Card Management
Yes
Mobile Payments
No
Online Payments
Yes
POS Transactions
Yes
Receipt Printing
Yes
Recurring Billing
Yes
Signature Capture
No
Recurring Billing
Customer Portal
Yes
Deferred Billing
Yes
Discount Management
Yes
Dunning Management
Yes
Invoice History
Yes
Multi-Currency
Yes
Multi-Period Recurring Billing
Yes
Payment Processing
Yes
Recurring Donations
Yes
Subscription Billing
Yes
Sales Tax
Address Validation
Yes
Audit Trail
No
Consumer Use Tax
Yes
Exemption Management
Yes
Tax Calculator
No
Tax Filing
No
Taxability Verification
Yes
Transaction Tracking
Yes
Value Added Tax (VAT)
No
Subscription Management
Cancellation Management
Yes
Discount / Coupon Management
No
Dunning Management
No
Enrollment Management
No
Product Catalog
No
Recurring Billing
Yes
Revenue Recognition
No
Revenue Recovery Tools
No
Self Service Portal
Yes
Subscription Plan Management
Yes
Tax Management
No
Trial Management
No
Usage Tracking/Analytics
Yes
Product Features
Billing and Provisioning
Billing & Invoicing
Yes
Carrier Access Billing
No
Contract Management
No
Customer Accounts
No
Customizable Billing
Yes
Flexible Rate Tables
No
Internet
No
Order Management
No
Post-Paid Systems
Yes
Pre-Paid Systems
Yes
Provisioning
No
Rating
No
Self Service Portal
No
Service Order System
No
VoIP
No
