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Description
Paddle is a subscription commerce platform and billing platform for Software- and SaaS-based companies. It is more difficult than ever for customers to keep up, to find international growth opportunities, or to effectively manage your internal resources.
Paddle allows you to focus on scaling your business, rather than spending time fixing internal roadblocks.
Paddle offers a complete suite of tools, including optimized checkout to sell your product, recurring billing, fraud detection and manual invoicing. It also includes sales taxes, global currencies, customer service, analytics, and more.
Description
The Reviews & Messaging Solution for Local Enterprises.
Paddle CRM serves as a comprehensive online tool designed for local enterprises, equipping them with essential features for lead generation, customer interaction, review management, and payment processing. This platform enhances customer acquisition, boosts ratings, fosters a strong reputation, accelerates payment collection, and facilitates effective communication with clients. Among its key offerings are:
Automated online review management: Streamline your review requests, manage all responses from a single dashboard, and enhance your overall ratings. Direct messaging capabilities: Engage with customers through various channels, including text messaging, Facebook Messenger, Google Messages, and an integrated webchat. Secure payment collection: Effortlessly gather payments by sending a secure payment link to customers' mobile devices. Comprehensive CRM functionalities: Broaden your customer base with tools like lead importation and enhanced client communication features, ensuring a more robust engagement strategy. Paddle CRM ultimately empowers local businesses to thrive in a competitive landscape.
API Access
Has API
No
API Access
Has API
Yes
Integrations
10Duke Enterprise
Yes
Acelle Mail
Yes
Affonso
Yes
Boathouse
Yes
EzyCourse
Yes
Facebook Ads
No
FetchSandbox
Yes
GoodFit
Yes
Instagram Ads
No
KonnectzIT
Yes
Integrations
10Duke Enterprise
No
Acelle Mail
No
Affonso
No
Boathouse
No
EzyCourse
No
Facebook Ads
Yes
FetchSandbox
No
GoodFit
No
Instagram Ads
Yes
KonnectzIT
No
Pricing Details
Please contact Paddle for pricing details. Depending on volume of sales going through the platform, there's a % fee.
Free Trial
No
Free Version
Yes
Pricing Details
$197 per month
Startup Plan: $197/month – All core features, up to 1 location
Pro Plan: $397/month - more advanced features
Premium Plan: $697/month – Advanced automations, enhanced support, branding, etc
All plans require the separate purchase of usage-based credits (SMS, email, phone, AI).
Pro Plan: $397/month - more advanced features
Premium Plan: $697/month – Advanced automations, enhanced support, branding, etc
All plans require the separate purchase of usage-based credits (SMS, email, phone, AI).
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Paddle Payments
Founded
2011
Country
United Kingdom
Website
paddle.com
Vendor Details
Company Name
Paddle CRM
Founded
2023
Country
United States
Website
lp.paddlecrm.com
Product Features
Billing and Invoicing
Billing Portal
Yes
Contact Database
Yes
Contingency Billing
Yes
Customer Portal
Yes
Customizable Invoices
Yes
Dunning Management
Yes
Hourly Billing
Yes
Invoice History
Yes
Mobile Payments
Yes
Multi-Currency
Yes
Online Invoicing
Yes
Online Payments
Yes
Payment Processing
Yes
Project Billing
Yes
Recurring/Subscription Billing
Yes
Service Ticket Billing
Yes
Tax Calculator
Yes
Billing and Provisioning
Billing & Invoicing
Yes
Carrier Access Billing
No
Contract Management
Yes
Customer Accounts
Yes
Customizable Billing
Yes
Flexible Rate Tables
Yes
Internet
No
Order Management
No
Post-Paid Systems
Yes
Pre-Paid Systems
Yes
Provisioning
Yes
Rating
Yes
Self Service Portal
Yes
Service Order System
Yes
VoIP
No
Payment Processing
ACH Check Transactions
No
Bitcoin Compatible
No
Debit Card Support
Yes
Gift Card Management
Yes
Mobile Payments
No
Online Payments
Yes
POS Transactions
Yes
Receipt Printing
Yes
Recurring Billing
Yes
Signature Capture
No
Recurring Billing
Customer Portal
Yes
Deferred Billing
Yes
Discount Management
Yes
Dunning Management
Yes
Invoice History
Yes
Multi-Currency
Yes
Multi-Period Recurring Billing
Yes
Payment Processing
Yes
Recurring Donations
Yes
Subscription Billing
Yes
Sales Tax
Address Validation
Yes
Audit Trail
No
Consumer Use Tax
Yes
Exemption Management
Yes
Tax Calculator
No
Tax Filing
No
Taxability Verification
Yes
Transaction Tracking
Yes
Value Added Tax (VAT)
No
Subscription Management
Cancellation Management
Yes
Discount / Coupon Management
No
Dunning Management
No
Enrollment Management
No
Product Catalog
No
Recurring Billing
Yes
Revenue Recognition
No
Revenue Recovery Tools
No
Self Service Portal
Yes
Subscription Plan Management
Yes
Tax Management
No
Trial Management
No
Usage Tracking/Analytics
Yes
Product Features
CRM
Calendar/Reminder System
Yes
Call Logging
Yes
Document Storage
Yes
Email Marketing
Yes
Internal Chat Integration
Yes
Lead Scoring
Yes
Marketing Automation Integration
Yes
Mobile Access
Yes
Quotes / Proposals
Yes
Segmentation
Yes
Social Media Integration
Yes
Task Management
Yes
Territory Management
No
Review Management
Campaign Management
Yes
Dashboard
Yes
Negative Feedback Management
Yes
Response Management
Yes
Review Monitoring
Yes
Review Notification
Yes
Review Request
Yes
Sentiment Analysis
Yes
Social Sharing
Yes
White Label
No
