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Description

Paessler PRTG Enterprise Monitor is designed to be vendor neutral, enabling it to oversee nearly any device, application, or service through widely used monitoring protocols and the established API. Beyond traditional IT environments, it is capable of handling industry-specific protocols to effectively monitor medical devices, production lines, IoT configurations, and much more. This comprehensive solution covers all aspects of monitoring, including infrastructure, networks, applications, cloud services, databases, storage, and virtual environments. When it comes to audits for expansive networks, the process can be prolonged due to the necessity of gathering extensive data; however, Paessler PRTG Enterprise Monitor simplifies your auditing process by providing a centralized source of information, ultimately conserving both time and financial resources. Large corporations often utilize a variety of monitoring and analytical tools, resulting in detailed insights about each IT component, and PRTG integrates these capabilities into one cohesive platform for efficiency.

Description

IT performance monitoring does not just focus on monitoring CPU, memory, and network resources. eG Enterprise makes the user experience the center of your IT management and monitoring strategy. eG Enterprise allows you to measure the digital experience of your users and get deep visibility into the performance of the entire application delivery chain -- from code to user experiences to data center to cloud -- all from a single pane. You can also correlate performance across domains to pinpoint the root cause of problems proactively. eG Enterprise's machine learning and analytics capabilities enable IT teams to make smart decisions about right-sizing and optimizing for future growth. The result is happier users, increased productivity, improved IT efficiency, and tangible business ROI. eG Enterprise can be installed on-premise or as a SaaS service. Get a free trial of eG Enterprise today.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Amazon Elastic Container Service (Amazon ECS) No 
Amazon WorkSpaces No 
Autotask PSA No 
Azure Virtual Machines No 
Comet Backup Yes 
ConnectWise Automate No 
Dell APEX AIOps No 
EcholoN Yes 
Jira No 
Jira Service Management No 
Nerdio No 
NetBrain Yes 
SAP HANA Cloud No 
SAP Store No 
ServiceNow No 
Splunk On-Call No 
TOPdesk No 
VMware Cloud No 
Windows 365 No 
Zendesk No 

Integrations

Amazon Elastic Container Service (Amazon ECS) Yes 
Amazon WorkSpaces Yes 
Autotask PSA Yes 
Azure Virtual Machines Yes 
Comet Backup No 
ConnectWise Automate Yes 
Dell APEX AIOps Yes 
EcholoN No 
Jira Yes 
Jira Service Management Yes 
Nerdio Yes 
NetBrain No 
SAP HANA Cloud Yes 
SAP Store Yes 
ServiceNow Yes 
Splunk On-Call Yes 
TOPdesk Yes 
VMware Cloud Yes 
Windows 365 Yes 
Zendesk Yes 

Pricing Details

$16,600 one-time payment
Free Trial Yes 
Free Version No 

Pricing Details

$1,000 per month
Pricing can be by number of named/concurrent users for Citrix/VDI, and by number of systems to be monitored for hypervisors and application servers. Licensing is not by server CPUs, cores, sockets, etc.
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Paessler

Founded

1997

Country

Germany

Website

www.paessler.com/prtg-enterprise-monitor

Vendor Details

Company Name

eG Innovations

Founded

2001

Country

United States

Website

www.eginnovations.com

Product Features

Data Center Management

Audit Trail No 
Behavior-Based Acceleration No 
Cross Reference System No 
Device Auto Discovery No 
Diagnostic Testing No 
Import / Export Data No 
JCL Management No 
Multi-Platform No 
Multi-User No 
Power Management No 
Sarbanes-Oxley Compliance No 

IT Management

Capacity Monitoring No 
Compliance Management No 
Event Logs Yes 
Hardware Inventory No 
IT Budgeting No 
License Management Yes 
Patch Management Yes 
Remote Access Yes 
Scheduling Yes 
Software Inventory No 
User Activity Monitoring No 

MSP

Backup Management No 
Billing & Invoicing No 
CRM No 
Dashboard No 
Help Desk No 
Issue Management Yes 
Live Chat No 
Patch Management Yes 
Privileged Access Management (PAM) No 
Project Management No 
Remote Access No 
Remote Systems Monitoring No 
Scheduling Yes 

Network Monitoring

Bandwidth Monitoring Yes 
Baseline Manager Yes 
Diagnostic Tools Yes 
IP Address Monitoring No 
Internet Usage Monitoring Yes 
Real Time Analytics No 
Resource Management No 
SLA Monitoring Yes 
Server Monitoring Yes 
Uptime Monitoring No 
Web Traffic Reporting Yes 

Product Features

Application Performance Monitoring (APM)

Baseline Manager Yes 
Diagnostic Tools Yes 
Full Transaction Diagnostics Yes 
Performance Control Yes 
Resource Management Yes 
Root-Cause Diagnosis Yes 
Server Performance Yes 
Trace Individual Transactions Yes 

Cloud Management

Access Control No 
Billing & Provisioning No 
Capacity Analytics Yes 
Cost Management Yes 
Demand Monitoring Yes 
Multi-Cloud Management Yes 
Performance Analytics Yes 
SLA Management Yes 
Supply Monitoring Yes 
Workflow Approval No 

Database Monitoring

Anomaly Detection Yes 
Autodiscovery Yes 
Capacity Planning Yes 
Dashboard Yes 
Dependency Tracking Yes 
Historical Trend Analysis Yes 
Multitenancy Yes 
Notifications / Alerts Yes 
Performance Monitoring Yes 
Permissions / Access Controls Yes 
Predictive Analytics Yes 
Prioritization Yes 
Query Analysis Yes 
Resource Optimization Yes 
Troubleshooting Yes 

DevOps

Approval Workflow Yes 
Dashboard Yes 
KPIs Yes 
Policy Management Yes 
Portfolio Management Yes 
Prioritization Yes 
Release Management Yes 
Timeline Management Yes 
Troubleshooting Reports Yes 

IT Alerting

Alert Noise Reduction Yes 
Alert Routing Yes 
Dynamic Notifications Yes 
Enriched Incident Context No 
Escalation Policies Yes 
Incident History Audit Yes 
Multi-User Alerting Yes 
Multiple Alert Types Yes 
On-Call Management No 
Rich HTML Email Notifications Yes 

IT Infrastructure Monitoring

Alerts / Notifications Yes 
Application Monitoring Yes 
Bandwidth Monitoring Yes 
Capacity Planning Yes 
Configuration Change Management Yes 
Data Movement Monitoring No 
Health Monitoring Yes 
Multi-Platform Support Yes 
Performance Monitoring Yes 
Point-in-Time Visibility Yes 
Reporting / Analytics Yes 
Virtual Machine Monitoring Yes 

IT Management

Capacity Monitoring Yes 
Compliance Management Yes 
Event Logs Yes 
Hardware Inventory Yes 
IT Budgeting Yes 
License Management Yes 
Patch Management No 
Remote Access Yes 
Scheduling No 
Software Inventory Yes 
User Activity Monitoring Yes 

Network Monitoring

Bandwidth Monitoring No 
Baseline Manager Yes 
Diagnostic Tools No 
IP Address Monitoring No 
Internet Usage Monitoring No 
Real Time Analytics No 
Resource Management Yes 
SLA Monitoring Yes 
Server Monitoring Yes 
Uptime Monitoring Yes 
Web Traffic Reporting Yes 

System Monitoring

Alerts / Notifications Yes 
Antivirus Management Yes 
Data Backup / Recovery Yes 
Device Monitoring Yes 
Inventory Management No 
Patch Management No 
Policy-based Automation No 
Remote Monitoring Yes 
Reporting / Analytics Yes 
Risk Analysis No 
Server Monitoring Yes 
Service Configuration Management No 

Website Monitoring

Availability Testing Yes 
Event Logs Yes 
Event-Based Notifications Yes 
FTP Monitoring Yes 
Mail Server Monitoring Yes 
Maintenance Scheduling No 
Performance Metrics Yes 
Real Time Monitoring Yes 
Transaction Monitoring Yes 
Uptime Reporting Yes 

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