Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Proxy Networks offers both hosted and on-premise remote support solutions tailored for IT departments and help desks. With our software, you can securely perform remote desktop operations and troubleshoot a variety of devices, including PCs, servers, and mobile devices. Our robust encryption, authentication, and privileged access management features empower customers to set their own security protocols and flexible remote access policies. Designed for ease of use and budget-friendly, PROXY Pro can accommodate the most intricate remote desktop management requirements. We deliver remote access software compatible with all platforms, including virtual machines and Thin Clients, ensuring accessibility regardless of the user's operating system. Utilize our PROXY Deployment Tool to manage host settings at any time, allowing for personalized configurations for remote access, or take advantage of our web-based Host on Demand (HOD) for seamless clientless remote connections. The versatility of Proxy Networks' software means that IT professionals can respond instantly and securely to support requests across any system or endpoint, enhancing overall efficiency in remote assistance. Embrace the future of remote support with our innovative solutions that cater to various organizational needs.
Description
Termiverse serves as an all-in-one solution for secure remote access, device management, and remote support. It offers attended access through live screen sharing via WebRTC, as well as unattended access facilitated by a lightweight browser-based agent, in addition to providing full SSH terminals (using xterm.js) and clientless RDP/VNC sessions. All sessions and managed devices are organized in a single connection hub, sorted by user-defined groups for easy navigation. The platform emphasizes security and governance through detailed role-based access control (RBAC), comprehensive audit logs, session recordings for SSH/RDP/VNC, a rigorous four-eyes approval process, firewall tunneling, and Wake-on-LAN capabilities for devices located behind NAT. There is also the option to white-label the platform with your own domain, along with features for bulk deployment and monitoring, AES-256 encrypted backups, and a self-hosted solution ensuring full data sovereignty. Tailored to meet the needs of IT support and helpdesk teams, as well as MSPs, resellers, and IT system integrators, Termiverse is available in the cloud starting at EUR 40 per month, allowing for unlimited users and devices. With its range of functionalities, Termiverse stands out as a comprehensive tool for modern IT management.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Yes
Free Version
Yes
Pricing Details
EUR 40/month (unlimited users)
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
PROXY Networks
Founded
2006
Country
United States
Website
www.proxynetworks.com
Vendor Details
Company Name
NGS UG (haftungsbeschränkt)
Country
Germany
Website
www.termiverse.com/en/
Product Features
Help Desk
Alerts / Escalation
Yes
Automated Routing
No
Community Forums
No
Customizable Branding
Yes
Document Storage
Yes
Email Integration
Yes
IT Asset Management
Yes
Incident Management
No
Interaction Tracking
Yes
Knowledge Base
Yes
Known Issue Management
No
Live Chat
Yes
Multi-Channel Communication
Yes
Multiple Brands / Products
No
Network Monitoring
Yes
Real-time Chat
Yes
Self Service Portal
No
Service Level Agreement (SLA) Management
Yes
Ticket Management
Yes
ITSM
Asset Tracking
Yes
Availability Management
Yes
Change Management
No
Configuration Management
No
Contract/License Management
Yes
Dashboard
Yes
Incident Management
No
Problem Management
No
Project Management
Yes
Release & Deployment Management
Yes
Self Service Portal
No