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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Understanding the essential requirements of researchers to enhance their data gathering methods and maximize interviewer efficiency while maintaining high data integrity was our priority. Consequently, we developed the PRO-T-S® predictive dialing system, designed to effortlessly connect your interviewers, CATI systems, and telecommunication processes. This modular telephony solution offers smooth compatibility with various CATI frameworks, enabling a range of study-specific dialing options that can be adjusted according to your phone room's demands. With its adaptable dialing modes, users can operate across diverse locations, projects, CATI interfaces, and telephony setups. Notably, PRO-T-S typically recoups its cost in less than a year, and frequently achieves this in just six months. By significantly reducing system expenses and enhancing labor efficiency, PRO-T-S not only boosts productivity but also drives revenue and profit growth for your operations. As a result, implementing this system can transform the way your team approaches data collection and interviewer performance.

Description

QwikDial, developed by DAKCS, is a comprehensive predictive dialing solution designed specifically for companies involved in Collections and Accounts Receivable Recovery. This versatile software empowers agencies of various sizes to establish campaigns, document calls, produce detailed reports, handle payment processing, and much more. Seamlessly integrated with DAKCS' Beyond ARM (Accounts Receivable Management) product, QwikDial can also function effectively in conjunction with current ARM systems, making it suitable for debt collection across diverse categories. Additionally, its user-friendly interface enhances the overall efficiency of the recovery process.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$0.06/month
Free Trial Yes 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Marketing Systems Group

Founded

1987

Country

United States

Website

www.m-s-g.com

Vendor Details

Company Name

DAKCS

Founded

1980

Country

United States

Website

www.dakcs.com

Product Features

Call Center

Blended Call Center Yes 
Call Logging Yes 
Call Recording Yes 
Call Scripting No 
Campaign Management No 
Database No 
Escalation Management No 
IVR / Voice Recognition No 
Inbound Call Center Yes 
Manual Dialer Yes 
Outbound Call Center Yes 
Predictive Dialer Yes 
Progressive Dialer Yes 
Queue Management No 
Real-time Chat Yes 
Reporting/Analytics Yes 

Call Recording

Archiving Yes 
Call Sharing No 
Distributed Call Recording No 
Event Triggered Recording Yes 
File Transfer No 
Instant Retrieval No 
On-Demand Recording Yes 
Recording Bookmarking Yes 
Scheduled Recording Yes 
Screen Activity Recording No 
Video Call Recording No 

Predictive Dialer

Call Monitoring Yes 
Call Recording Yes 
Call Results Yes 
Call Transfer Yes 
Callback Scheduling Yes 
Campaign Specific Caller ID Yes 
Contact Management Yes 
FCC Compliance No 
FTC Compliance No 
Lead Capture No 
Lead Management No 

Telephony

Auto-Dialer No 
Call Center Management Yes 
Call Monitoring Yes 
Contact Management No 
IVR / Voice Recognition No 
Inbound Reporting Yes 
Outbound Reporting Yes 
Predictive Dialer Yes 
Telemarketing Management No 
VoIP No 
Voice & Data Integration No 

Product Features

Banking

ATM Management No 
Compliance Tracking Yes 
Corporate Banking Yes 
Credit Card Management No 
Credit Union Yes 
Investment Banking Yes 
Multi-Branch No 
Online Banking Yes 
Private Banking No 
Retail Banking No 
Risk Management No 
Securities Management No 
Transaction Monitoring No 

Predictive Dialer

Call Monitoring Yes 
Call Recording Yes 
Call Results Yes 
Call Transfer Yes 
Callback Scheduling Yes 
Campaign Specific Caller ID Yes 
Contact Management Yes 
FCC Compliance Yes 
FTC Compliance Yes 
Lead Capture No 
Lead Management No 

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