Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
We offer tailored solutions for the unique needs of individual dealerships as well as automotive groups of varying sizes. Our advanced dealer software optimizes operations, fosters stronger customer connections, stimulates expansion, and guarantees reliability.
Join the extensive network of dealerships throughout North America that rely on PBS Systems to empower them in navigating the dynamic automotive industry.
Description
Salesforce Agentforce Automotive is a purpose-built automotive CRM designed for OEMs, retailers, dealers, and captive finance organizations. It brings together driver profiles, vehicle data, and service history into one unified platform. By centralizing information, teams gain complete visibility into every customer interaction across the ownership lifecycle. AI-powered agents deliver real-time alerts, recommendations, and next-best actions directly within workflows. Sales and service teams can proactively engage drivers to resolve issues and enhance satisfaction. The platform streamlines management of leases, warranties, and claims to reduce friction and improve efficiency. Contextual data enables personalized offers, upgrades, and immersive in-vehicle experiences. Integration with Data 360, MuleSoft, Marketing Cloud, and Commerce Cloud expands data activation and engagement capabilities. Built-in automation increases productivity while reducing manual effort. Agentforce Automotive helps automotive organizations accelerate innovation and build long-term brand loyalty.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Collate
No
DealerVault
Yes
ImEX Online
Yes
MakeMySummary
Yes
Numa
Yes
Salesforce
No
Spyne
Yes
TEXT2DRIVE
Yes
Tire Trax
Yes
eCredit Complete
Yes
Integrations
Collate
Yes
DealerVault
No
ImEX Online
No
MakeMySummary
No
Numa
No
Salesforce
Yes
Spyne
No
TEXT2DRIVE
No
Tire Trax
No
eCredit Complete
No
Pricing Details
Please Contact Reach Out
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
PBS Systems
Founded
1988
Country
Canada
Website
www.pbssystems.com
Vendor Details
Company Name
Salesforce
Founded
1999
Country
United States
Website
www.salesforce.com/automotive/cloud/
Product Features
Auto Dealer
Accounting
Yes
Buy-Here-Pay-Here
Yes
Collections Management
No
Contact Database
Yes
Customer Database
Yes
Document Management
Yes
F&I Management
Yes
Financing Management
No
Form Printing
Yes
Inventory Management
Yes
Lease Management
Yes
New Car Dealer
Yes
New Car Lot
Yes
Online Inventory
Yes
Parts Management
Yes
Sales Management
Yes
Service Department
Yes
Used Car Lot
No
Website Integration
Yes
Automotive CRM
Call Logging
Yes
Contact Management
Yes
Customer Support
Yes
Inventory Management
Yes
Lease Management
No
List Management
No
Marketing Automation
No
Product Catalog
No
Quotes / Proposals
Yes
Service Department Management
Yes
Showroom Management
No
Territory Management
No
Dealership Management
Accounting
Yes
Auto Dealerships
Yes
Collections Management
No
Contact Database
Yes
Customer Database
Yes
Document Management
Yes
Equipment Dealerships
Yes
F&I Management
Yes
Financing Management
Yes
Form Printing
Yes
Lease Management
Yes
Marine Dealerships
No
Online Inventory
Yes
Parts Management
Yes
Powersports Dealerships
Yes
RV Dealerships
Yes
Service Department
Yes
Trailer Dealerships
No
Used Car Dealerships
No
Website Integration
Yes
Product Features
Automotive CRM
Call Logging
No
Contact Management
No
Customer Support
No
Inventory Management
No
Lease Management
No
List Management
No
Marketing Automation
No
Product Catalog
No
Quotes / Proposals
No
Service Department Management
No
Showroom Management
No
Territory Management
No