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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

PAQATO is an innovative platform designed to enhance the post-purchase experience in ecommerce by turning the delivery process into a key driver of growth and customer interaction through the automation of personalized communications, tracking, and comprehensive analytics. By offering branded, proactive shipping notifications via various channels such as email and SMS, PAQATO ensures that customers are consistently updated on their package status, which not only keeps them engaged but also encourages them to revisit the online store, ultimately leading to increased sales and a decrease in service-related inquiries. Additionally, PAQATO enables merchants to create tailored track and trace pages within their own shop environment, allowing customers to engage with the brand while accessing product recommendations, special offers, and upsell opportunities, all while monitoring their order status—effectively turning delivery updates into opportunities for conversion. Furthermore, the platform provides insightful shipping performance controls and dashboards that enhance transparency around carrier KPIs, transit times, delays, and logistics data, equipping businesses with the tools needed to refine fulfillment strategies and make informed decisions that can lead to better operational efficiency and customer satisfaction. By integrating these features, PAQATO not only optimizes the shipping experience but also fosters long-term relationships between brands and their customers.

Description

Shipup offers a personalized and user-friendly post-purchase experience that builds brand loyalty and enhances customer support efficiency. Transform occasional purchasers into dedicated customers while simplifying your support operations. Alleviate customers' post-purchase anxiety and foster repeat business through customized notifications, branded tracking pages, efficient customer service, real-time shipment monitoring, and more. Handling delivery inquiries can be challenging, but Shipup equips your support team with specialized tools that enable them to swiftly and effectively address delivery concerns. Keep your support staff informed instantly when any shipping issues arise, allowing them to take prompt action and reassure your clients. Not every shipping problem necessitates your support team's intervention, giving you the flexibility to choose which alerts to enable and customize according to your specific requirements, ensuring a smoother operational flow. This tailored approach ensures that your customers remain informed and satisfied throughout their shopping journey.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Actindo Yes 
Afterbuy Yes 
Asana Yes 
Brevo Yes 
CleverReach Yes 
Jira Yes 
Lightspeed Retail Yes 
Microsoft Dynamics 365 Yes 
PrestaShop Yes 
SAP Cloud Platform Yes 
Sage 100 Yes 
Shopify Yes 
Shopware Yes 
Slack Yes 
Solvemate Yes 
Tolstoy No 
Trello Yes 
Wix Yes 
WooCommerce Yes 
Xentral Yes 

Integrations

Actindo No 
Afterbuy No 
Asana No 
Brevo No 
CleverReach No 
Jira No 
Lightspeed Retail No 
Microsoft Dynamics 365 No 
PrestaShop No 
SAP Cloud Platform No 
Sage 100 No 
Shopify No 
Shopware No 
Slack No 
Solvemate No 
Tolstoy Yes 
Trello No 
Wix No 
WooCommerce No 
Xentral No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

PAQATO

Founded

2015

Country

Germany

Website

www.paqato.com

Vendor Details

Company Name

Shipup

Founded

2016

Country

France

Website

www.shipup.co

Product Features

Shipping

Air Shipping No 
Bills of Lading No 
Container Shipping No 
Freight Shipping No 
Ground Shipping No 
Import / Export No 
Ocean Shipping No 
Parcel Shipping No 
Quotes / Estimates No 
Shipment Tracking No 
Warehouse Management No 

Product Features

Delivery Management

Customer Portal Yes 
Dispatch Management No 
Driver ETA No 
Driver Management No 
For Courier Services No 
For Freight No 
For Restaurants No 
Order Tracking Yes 
Routing No 
Scheduling No 
Signature Capture No 
Surveys & Feedback Yes 

Shipment Tracking

Alerts/Notifications Yes 
Delivery Estimate No 
For Freight No 
For eCommerce Yes 
Status Tracking Yes 
Website Integration Yes 

Shipping

Air Shipping No 
Bills of Lading No 
Container Shipping No 
Freight Shipping No 
Ground Shipping No 
Import / Export No 
Ocean Shipping No 
Parcel Shipping No 
Quotes / Estimates No 
Shipment Tracking Yes 
Warehouse Management No 

Alternatives

Alternatives