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Description
PAQATO is an innovative platform designed to enhance the post-purchase experience in ecommerce by turning the delivery process into a key driver of growth and customer interaction through the automation of personalized communications, tracking, and comprehensive analytics. By offering branded, proactive shipping notifications via various channels such as email and SMS, PAQATO ensures that customers are consistently updated on their package status, which not only keeps them engaged but also encourages them to revisit the online store, ultimately leading to increased sales and a decrease in service-related inquiries. Additionally, PAQATO enables merchants to create tailored track and trace pages within their own shop environment, allowing customers to engage with the brand while accessing product recommendations, special offers, and upsell opportunities, all while monitoring their order status—effectively turning delivery updates into opportunities for conversion. Furthermore, the platform provides insightful shipping performance controls and dashboards that enhance transparency around carrier KPIs, transit times, delays, and logistics data, equipping businesses with the tools needed to refine fulfillment strategies and make informed decisions that can lead to better operational efficiency and customer satisfaction. By integrating these features, PAQATO not only optimizes the shipping experience but also fosters long-term relationships between brands and their customers.
Description
With the ability to distribute over 8 million packages each year via its own carrier agreements, Parcelhub offers a complimentary multi-carrier shipping software that allows numerous national and international businesses to benefit from discounted rates achieved through pooled volume from a diverse selection of carrier partners, which includes Yodel, Hermes, DPD, DHL, UPS, DX, Parcelforce, CollectPlus, SkyNet, ArrowXL, Interpost, Panther Logistics, Direct Link, and Palletforce. The company ensures that dedicated proactive parcel management is a standard feature of its service. By managing shipments for hundreds of retailers, brands, and wholesalers, Parcelhub successfully leverages pooled volume to secure favorable pricing from its primary carrier partners. Additionally, Parcelhub distinguishes itself by providing customers with tailored delivery management software at no cost, allowing them to conveniently print shipping labels before dispatching their parcels through its expansive carrier network. This innovative approach not only streamlines the shipping process but also enhances overall efficiency for businesses utilizing their services.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Shopify
Yes
Asana
Yes
Freshdesk
No
Gambio
Yes
Google Sheets
Yes
Jira
Yes
Klaviyo
Yes
Lightspeed Retail
Yes
Linnworks
No
Magento
Yes
Integrations
Shopify
Yes
Asana
No
Freshdesk
Yes
Gambio
No
Google Sheets
No
Jira
No
Klaviyo
No
Lightspeed Retail
No
Linnworks
Yes
Magento
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$0.01/one-time
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
PAQATO
Founded
2015
Country
Germany
Website
www.paqato.com
Vendor Details
Company Name
Parcelhub
Founded
2010
Country
United Kingdom
Website
www.parcelhub.co.uk
Product Features
Shipping
Air Shipping
No
Bills of Lading
No
Container Shipping
No
Freight Shipping
No
Ground Shipping
No
Import / Export
No
Ocean Shipping
No
Parcel Shipping
No
Quotes / Estimates
No
Shipment Tracking
No
Warehouse Management
No
Product Features
Courier
Barcode Support
Yes
Billing & Invoicing
Yes
Compensation Management
Yes
Customer Database
Yes
Dispatch Management
Yes
Job Assignment Management
Yes
Label Printing
Yes
Order Entry
Yes
Routing
Yes
Scheduling
Yes
Distribution
Barcoding / RFID
Yes
Import / Export Management
Yes
Inventory Management
Yes
Order Management
Yes
Purchasing
Yes
Returns Management
Yes
Sales Forecasting
Yes
Shipping Management
Yes
Warehouse Management
Yes
eCommerce
CRM
Yes
Catalog Management
Yes
Channel Management
Yes
Customer Accounts
Yes
Data Security
Yes
Email Marketing
No
Inventory Management
Yes
Kitting
Yes
Loyalty Program
No
Mobile Access
Yes
Multi-Store Management
Yes
Order Management
Yes
Product Configurator
Yes
Promotions Management
No
Returns Management
Yes
Reviews Management
Yes
SEO Management
No
Shopping Cart
Yes
Templates
Yes
Logistics
3PL
Yes
Barcoding / RFID
Yes
CRM
Yes
Container Tracking
Yes
Cross Docking
Yes
Fleet Management
Yes
Inventory Management
Yes
Order Management
Yes
Purchasing
Yes
Scheduling
Yes
Shipping Management
Yes
Transportation Management
Yes
Shipping
Air Shipping
Yes
Bills of Lading
Yes
Container Shipping
Yes
Freight Shipping
Yes
Ground Shipping
Yes
Import / Export
Yes
Ocean Shipping
Yes
Parcel Shipping
Yes
Quotes / Estimates
Yes
Shipment Tracking
Yes
Warehouse Management
Yes
