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Description
PAQATO is an innovative platform designed to enhance the post-purchase experience in ecommerce by turning the delivery process into a key driver of growth and customer interaction through the automation of personalized communications, tracking, and comprehensive analytics. By offering branded, proactive shipping notifications via various channels such as email and SMS, PAQATO ensures that customers are consistently updated on their package status, which not only keeps them engaged but also encourages them to revisit the online store, ultimately leading to increased sales and a decrease in service-related inquiries. Additionally, PAQATO enables merchants to create tailored track and trace pages within their own shop environment, allowing customers to engage with the brand while accessing product recommendations, special offers, and upsell opportunities, all while monitoring their order status—effectively turning delivery updates into opportunities for conversion. Furthermore, the platform provides insightful shipping performance controls and dashboards that enhance transparency around carrier KPIs, transit times, delays, and logistics data, equipping businesses with the tools needed to refine fulfillment strategies and make informed decisions that can lead to better operational efficiency and customer satisfaction. By integrating these features, PAQATO not only optimizes the shipping experience but also fosters long-term relationships between brands and their customers.
Description
We offer cutting-edge shipping solutions designed to save both time and money for small businesses across North America. At Paid, we embrace a unified vision for our future. Established in 2008, we have cultivated a culture rooted in integrity and fundamental values. Our environment encourages our team to relentlessly scrutinize every aspect of our work, particularly our methods and outcomes. We consistently pose the question, “Is this the right course of action?”—considering our customers, team members, community, and shareholders. We maintain that it's feasible to meet the needs of all stakeholders, but achieving this requires us to collaborate effectively and strive for continuous improvement beyond the current standards. Ultimately, our commitment to excellence drives us to innovate and adapt in an ever-evolving marketplace.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Magento
Yes
Actindo
Yes
Asana
Yes
Brevo
Yes
Jimdo
Yes
Jira
Yes
Lightspeed Retail
Yes
Microsoft Dynamics 365
Yes
Microsoft Excel
Yes
PrestaShop
Yes
Integrations
Magento
Yes
Actindo
No
Asana
No
Brevo
No
Jimdo
No
Jira
No
Lightspeed Retail
No
Microsoft Dynamics 365
No
Microsoft Excel
No
PrestaShop
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
PAQATO
Founded
2015
Country
Germany
Website
www.paqato.com
Vendor Details
Company Name
Paid, Inc.
Founded
1999
Country
United States
Website
paid.com
Product Features
Shipping
Air Shipping
No
Bills of Lading
No
Container Shipping
No
Freight Shipping
No
Ground Shipping
No
Import / Export
No
Ocean Shipping
No
Parcel Shipping
No
Quotes / Estimates
No
Shipment Tracking
No
Warehouse Management
No
Product Features
eCommerce
CRM
Yes
Catalog Management
No
Channel Management
No
Customer Accounts
No
Data Security
Yes
Email Marketing
No
Inventory Management
No
Kitting
Yes
Loyalty Program
No
Mobile Access
Yes
Multi-Store Management
No
Order Management
No
Product Configurator
No
Promotions Management
No
Returns Management
No
Reviews Management
Yes
SEO Management
No
Shopping Cart
No
Templates
Yes
Payment Processing
ACH Check Transactions
No
Bitcoin Compatible
No
Debit Card Support
No
Gift Card Management
No
Mobile Payments
No
Online Payments
No
POS Transactions
No
Receipt Printing
No
Recurring Billing
No
Signature Capture
No
Shipping
Air Shipping
No
Bills of Lading
No
Container Shipping
No
Freight Shipping
No
Ground Shipping
No
Import / Export
No
Ocean Shipping
No
Parcel Shipping
No
Quotes / Estimates
No
Shipment Tracking
No
Warehouse Management
No
Shopping Cart
Abandoned Cart Saver
No
Catalog Management
No
Credit Card Processing
No
Discount / Coupon Management
No
Inventory Control
No
Product Configurator
No
Product Ratings / Reviews
No
Refund Management
No
Returns Management
No
Shipping Management
No
Tax Management
No
