Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
The PALMS™ Warehouse Management System offers customizable supply chain processes that enable organizations to enhance customer service and manage operational expenses more effectively. Its sophisticated logic-driven stock put-away, collection, and intelligent direct stock movement capabilities significantly reduce labor costs and optimize space usage. Built on a Service Oriented Architecture, this solution seamlessly integrates with sales, purchasing, logistics, and various third-party systems. As a result, companies can better fulfill customer demands regarding order sourcing, packaging, and shipping methods. These attributes position PALMS™ as a leading choice for warehouse automation, allowing for quicker returns on investment. Moreover, it facilitates improved decision-making, further enhancing the overall return on investment for supply chain management operations. Ultimately, the system empowers businesses by providing greater access to comprehensive and consistent information across the enterprise.
Description
Discover how your team can efficiently handle orders and requests, streamline marketing efforts, and evaluate performance metrics. All incoming orders are consolidated into a unified list that is then allocated to operators for processing. Every customer maintains a comprehensive communication history, regardless of the channel used. Automated triggers efficiently assign tasks to staff, send customer notifications, and update their information seamlessly. Operators benefit from a unified interface, eliminating the need to exit the CRM to check stock levels, generate invoices, or schedule deliveries. Aggregate customer information from various channels within the CRM system, enabling effective database segmentation based on this data. Implement automatic strategies designed to boost repeat sales while delivering personalized marketing campaigns to segmented audiences. Engage with customers through messaging apps directly within the CRM platform, and access past customer interactions with just two clicks. Additionally, create orders directly from CRM conversations and verify product availability using the integrated catalog. This comprehensive approach enhances operational efficiency and fosters stronger customer relationships.
API Access
Has API
No
API Access
Has API
No
Integrations
Alfa-Track
No
Binotel
No
CS-Cart Free
No
Calltouch
No
Carrot quest
No
CoMagic
No
MeaSoft
No
Ringostat
No
Roistat
No
UseDesk
No
Integrations
Alfa-Track
Yes
Binotel
Yes
CS-Cart Free
Yes
Calltouch
Yes
Carrot quest
Yes
CoMagic
Yes
MeaSoft
Yes
Ringostat
Yes
Roistat
Yes
UseDesk
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
eTechnoforte
Founded
2000
Country
India
Website
www.etechnoforte.com
Vendor Details
Company Name
retailCRM
Country
Russia
Website
www.retailcrm.pro/
Product Features
Warehouse Management
3PL Management
Yes
Barcoding / RFID
Yes
Category Customization
Yes
Channel Management
No
Demand Planning
Yes
Inventory Management
Yes
Location Control
Yes
Order Management
Yes
Purchasing
Yes
Quality Control
Yes
Receiving / Putaway Management
Yes
Returns Management
Yes
Shipping Management
Yes
Product Features
CRM
Calendar/Reminder System
No
Call Logging
No
Document Storage
No
Email Marketing
No
Internal Chat Integration
No
Lead Scoring
No
Marketing Automation Integration
No
Mobile Access
No
Quotes / Proposals
No
Segmentation
No
Social Media Integration
No
Task Management
No
Territory Management
No
eCommerce
CRM
No
Catalog Management
No
Channel Management
No
Customer Accounts
No
Data Security
No
Email Marketing
No
Inventory Management
No
Kitting
No
Loyalty Program
No
Mobile Access
No
Multi-Store Management
No
Order Management
No
Product Configurator
No
Promotions Management
No
Returns Management
No
Reviews Management
No
SEO Management
No
Shopping Cart
No
Templates
No